Open Text Introduces Livelink for Learning Management; Fully Integrated Web-Based Training With Collaboration and Knowledge Management

Business Wire, March 20, 2002

Business Editors & High Tech Writers

CHICAGO--(BUSINESS WIRE)--March 20, 2002

Open Text(TM) Corporation (Nasdaq:OTEX)(TSE:OTC.), worldwide leader in delivering collaboration and knowledge management software, today announced the availability of Livelink(R) for Learning Management(TM), a comprehensive, completely Web-based training management system with support for real-time learning. Livelink for Learning Management allows for the global management of all teaching and learning activities, enhancing personal knowledge building through collaboration and team work.

Livelink for Learning Management is a powerful application that goes beyond simple Web-based training by combining extensive training functionality with real-time collaboration and the secure, centralized knowledge repository and document management functionality of Livelink(R). Livelink for Learning Management allows organizations to effectively manage the whole learning process, from identifying training gaps, to organizing, maintaining and updating course content and structure, onto establishing course schedules and automating registration procedures, to taking tests and assessments and accelerating the delivery of test results, to finally evaluating the impact of training on the organization.

According to a recent Gartner research report note entitled E-learning: a Key Requirement for the Learning Enterprise by J. Lundy, published in December 2001, "an enterprise needs to track the knowledge base and development needs of its employees. To this end, enterprises should deploy a learning management system (LMS) as an administrative hub of an e-learning infrastructure and, more importantly, as a management tool to track the progress of an overall knowledge transfer campaign."

"Classic Web-based training is criticized for its loss of the classroom atmosphere where ideas are shared freely and learning occurs from teamwork activities," says Anik Ganguly, Open Text's Executive Vice President of Products. "Livelink for Learning Management is the unique solution in the market because it supports real-time collaborative learning, in addition to integrating training into the everyday processes. The added benefit of linking directly to Livelink, the organization's knowledge repository where knowledge is continually renewed and updated, assures the student that course materials are current and relevant."

Open Text provides Livelink training -- Livelink e-Learning -- to its own customers using Livelink for Learning Management. Open Text's Web-based Livelink e-Learning delivers a comprehensive, cost-effective, and compelling training program directly to the desktop. Open Text's e-Learning program is available either as a service hosted by Open Text or as a set of courses that can be installed onto a customer's production Livelink system. Livelink business users from organizations around the world, such as Clarica and Edwards Air Force Base, access Livelink e-Learning online courses.

With Livelink for Learning Management, users can:

-- seamlessly integrate Web-based training with the knowledge repository of
Livelink;

-- simultaneously train individuals across disparate locations and systems;

-- confidently ensure immediate access to courses, materials, schedules, and
instructors via a Web browser;

-- conveniently store course materials for future use;

-- easily provide course flexibility to set course schedule, progress and pace;


-- effortlessly assess training results, skills improvement and human resources
management;

-- virtually eliminate costs for logistics and travel.

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.> About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world's first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports five million users across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com