AOL High Speed Broadband Service Launches in Waco With Time Warner Cable

Business Wire, March 25, 2002

Business Editors

DULLES, Va.--(BUSINESS WIRE)--March 25, 2002

Combines Faster Connections and Instant-On Capability of High-Speed

Internet with AOL's Convenience and Ease-of-Use

America Online, the world's leading interactive services company, today announced the launch of its AOL High Speed Broadband service with the Time Warner Cable Waco Division in Texas, which serves Waco, Temple, Killeen and surrounding areas.

The AOL High Speed Broadband service combines the advantages of a high-speed Internet connection -- including instant-on capability, faster connections, and the ability to make the most of enhanced audio and video content -- with the convenience and ease-of-use that have made AOL the world's most popular online service. With the AOL High Speed Broadband service, members can:

** Have immediate, continual access to all of the popular features of AOL -- including e-mail, instant messaging, and personal calendars over high-speed cable lines;

** Make the most of their time online doing research, getting Mavericks and Rockets scores and schedules, shopping, buying tickets online for movies playing at the Starplex Galaxy 16, or doing homework;

** Download large files, such as photos, video, graphics and music, quickly and easily, up to 50 times faster than regular connections;

** Eliminate the need for a second phone line to let family members be online and talk on the telephone at the same time;

** Simply and conveniently access the Internet's best selection of multimedia content, such as CD-quality music, short video clips including movie trailers, sports highlights, and live news reports, all seamlessly integrated into the easy-to-use AOL service; and

** Enjoy exclusive "Only on AOL" events and programming like in-season highlights from HBO's "Inside the NFL" and pre-release music and new DVD content from top artists like David Gray, Linkin Park, AC/DC and O-Town.

Taking Internet Experience to Next Level

Audrey Weil, President, AOL Broadband, said: "The Internet is entering a new era as a significant number of consumers begin to adopt high-speed Internet connections. Consumers in Waco can take advantage of even greater online convenience than they've known before, paving the way for them to make the medium even more central to their lives with services like online music, interactive gaming, home networking and more. We are confident that together AOL and Time Warner Cable can help lead the way in the broadband era by combining AOL's understanding of what mass-market consumers want that has helped us grow to more than 34 million members around the world, with Time Warner Cable's unique cable distribution system."

Johnny Mankin, Division President of Time Warner Cable in Waco, said: "By offering the AOL High Speed Broadband service with Time Warner Cable, we are taking a major step to offer more convenience and value for consumers, especially existing AOL members, in our service area. The ability to offer AOL to our customers in Waco -- a first among the country's cable systems -- is just the latest demonstration of Time Warner Cable's technological leadership."

Enhanced Consumer Convenience

The AOL High Speed Broadband service provides a new level of convenience and ease-of-use that empowers consumers to make the online medium an even more central part of their daily lives.

Regina Lewis, AOL's Online Advisor and author of best-selling book, Wired in a Week said: "Consumers are learning that broadband is about more than speed. It's about an even easier and more convenient experience with great benefits like faster downloads, instant-on, no need for a second phone line, and great new content and services. The good news is that AOL members can have all these benefits while keeping their e-mail address, Buddy List, Address Book, world-class customer service and built-in Parental Controls to keep their kids safe by simply taking advantage of the AOL High Speed Broadband service in their area."

Included in the monthly fee are the free use of a cable modem and basic installation, along with access to the entire easy-to-use AOL service, as well as:

** Personalized, 16-character AOL Screen Names; 7 e-mail addresses per account;

** Industry-leading tools to provide some of the best security and privacy protections online, including Parental Controls and an online shopping 100% customer satisfaction guarantee;

** Unparalleled, free Customer Service support -- 24 hours a day, seven days a week;

** City-specific news, community resources, entertainment and commerce for Waco and surrounding areas from AOL Local;

** Worldwide online community, with features like chat rooms, message boards, Groups@AOL and AOL Invitations to help members stay in touch no matter where they live;

** Free home page publishing tools at AOL Hometown, with up to 84 MB of Web space per account (12 MB per Screen Name);

** The "You've Got Pictures"(sm) service, making viewing and sharing pictures as easy as sending e-mail;