Lawson Wins Global PSA Contract With Lucent Technologies; Lucent to Implement Professional Services Automation Solution to Users Worldwide

Business Wire, March 27, 2002

Business Editors & Technology Writers

ST. PAUL, Minn.--(BUSINESS WIRE)--March 27, 2002

Lawson Software (Nasdaq:LWSN) today announced it has signed a software solution contract with Lucent Technologies. Lucent cited positive references from its satisfied Lawson PSA users in The Netherlands and the solution's ability to easily integrate with other enterprise systems as key factors in its decision. The Lawson solution will replace several internally developed systems at Lucent.

Designed by professional services and internal services experts, Lawson PSA and Lawson SA provide comprehensive solutions that integrate opportunity, project and resource management, time and expense, billing/chargeback, analytics and reporting. Leveraging powerful resource management and work request capabilities, the solutions organize, track and manage all work, resources, time and costs to improve the productivity, efficiency and effectiveness of the workforce.

"Lawson PSA is a major component of our enterprise-wide initiative to decommission inefficient, redundant and outdated systems," said Tom Becker, Senior Manager, Lucent Technologies. "With Lawson PSA, we have a well defined, automated process for communicating and managing work requests and resource assignments. And the solutions' Internet architecture gives us access from any computer with a Web browser, which makes implementing it worldwide much easier and cost-effective."

Both Lawson PSA and SA are fully Web-based and can be implemented quickly and easily for a rapid return on investment. Notable recent additions to the solution suites include French language translation, enhanced work request and enhanced resource management, analytic datamarts, a portal interface and offline access.

"Lawson PSA helps services organizations make better use of their primary asset - their professional workforce," said Dean Hager, executive vice president of Lawson's Global Products Division. "Lawson PSA delivers greater visibility to key operational areas and processes, improving decision support and usability. Professional services organizations get better utilization of their resources, they get cash faster, and they generate more profit. The return on investment of Lawson PSA is very impressive."

About Lawson Software

Lawson Software provides mission-critical enterprise software solutions that help service organizations in the healthcare, professional services, financial services, retail, public sector and other strategic markets achieve competitive advantage. Lawson's proven Internet solutions deliver unprecedented visibility to drive operational excellence in professional services automation, human resources, financials, procurement, distribution, and enterprise performance management. Headquartered in St. Paul, Minn., Lawson has offices and affiliates serving North and South America, Europe, Asia, Africa and Australia. Additional information about Lawson is available at www.lawson.com.