FrontRange Announces: GoldMine Business Contact Manager Named ZDNet Editor's Choice; Popular Software Adds QuickBooks Integration With Tighter Microsoft Outlook Integration

Business Wire, May 6, 2002

Business Editors & High-Tech Writers

COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--May 6, 2002

"Offers a Bevy of Contact, Sales, and Marketing Tools"

FrontRange Solutions Inc., an international market leader in customer relationship management (CRM) and customer service and support software that delivers rapid results today announced that ZDNet has named GoldMine(R) Business Contact Manager "Editor's Choice" following a rigorous review.

"If your small business requires an easy, highly customizable, sophisticated contact manager with a minimal investment of time and money, you'll strike pay dirt with GoldMine," stated ZDNet in the favorable review. GoldMine software's latest release beat out other contact managers including ACT!(R) and Maximizer(R) for the award.

"This is a noteworthy industry accolade for a solution that truly brings great functionality at an affordable price to the small- to mid-sized business," said Ted Manakas, senior vice president and general manager of FrontRange. "We knew that the review procedure was tough; to receive such a high honor is a tremendous achievement."

"We were up and running with GoldMine Business Contact Manager and saw a return on our investment in a very short period," said Robin Farrington of Champion Ergonomic Products, a GoldMine customer. "We definitely keep track of our distributors in much less time."

GoldMine Business Contact Manager builds upon the award-winning, team-based GoldMine(R) and offers significant enhancements, including enhanced data integration with Microsoft(R) Outlook(R) 98/2000/2002 and Intuit(R) QuickBooks(R) Pro 2002 and QuickBooks(R) Pro/Premier 2002, to facilitate effective and consistent customer interaction and sales force automation functionality within historically underserved small- and mid-sized organizations.

GoldMine Business Contact Manager also has a new, Wizard-like installer and an updated interface, along with other features that earned the software the award. By integrating more closely with Outlook, GoldMine Business Contact Manager enables users to send, accept, decline or reschedule meetings with attendees via the iCalendar (iCal) standard.

GoldMine Plus Accounting for the QuickBooks 2002 products (sold separately) enables the sharing of data between front- and back-office customer records in either program. This lets all employees in contact with customers to have critical customer transaction information at their fingertips.

Availability and Pricing

GoldMine Business Contact Manager can be purchased through authorized FrontRange Solutions Partners. Also available to customers who purchase GoldMine Business Contact Manager is a new Upgrade Protection Program that includes an upgrade to the next version of GoldMine Business Contact Manager.

GoldMine(R) Plus Accounting for use with QuickBooks(R) Pro/Premier 2002 is available at an additional charge.

View the GoldMine demo online at www.frontrange.com/goldmine/goldmine_demos.asp. For additional information on FrontRange partners or the new Upgrade Protection Program, go to www.frontrange.com, or contact the FrontRange sales department at 800/776-7889.

About FrontRange Solutions Inc.

FrontRange Solutions Inc. develops software and solutions that allow organizations to deliver extraordinary customer relationships and service. An international market leader in customer-centric software for almost 15 years, the company is headquartered in Colorado Springs, with offices in Los Angeles, United Kingdom, France, Germany, Italy, South Africa, Australia and Singapore.

Solutions include: industry-leading GoldMine(R) software family for customer relationship management (CRM), team-based contact management and sales force automation; and the award-winning HEAT(R) software line for world-class customer service and support.

FrontRange drives business decisions for profitability in market-leading companies such as Shell Oil, Coca-Cola, Chevron, Electricite de France, Mack Trucks, Turner News Network and Salomon Smith Barney.

Industry awards for FrontRange include Software Magazine's "Hot 500," Call Center Magazine Product of Year, Entrepreneur Magazine's Best Software, Users Choice Awards and PC Magazine "Editors' Choice." For more information on FrontRange, call 800/776-7889 or visit www.frontrange.com.

Note: "GoldMine, HEAT and other FrontRange products and brands are registered trademarks or trademarks of FrontRange Solutions Inc. in the United States and/or other countries. Other products and brands are registered trademarks or trademarks of their respective owner/companies."