Broadwing Adds Managed Network Services Platform; Provides Customers With Security, Monitoring, Management and Superior Network Services

Business Wire, May 7, 2002

Business Editors & High-Tech Writers

LAS VEGAS--(BUSINESS WIRE)--May 7, 2002

The integrated communications leader, Broadwing Inc. (NYSE: BRW), today announced it is launching Managed Network Services, a new suite of fully managed turnkey solutions for its Frame Relay, ATM, IP and Private Line products. With these services, Broadwing customers receive proactive network monitoring, managed firewall, intrusion detection, and industry-leading Service Level Agreements, as well as CPE network design, procurement, configuration, and installation services. These offerings give customers greater degrees of flexibility in monitoring, confidence in security, and a more robust portfolio of options.

"We have seen a trend in businesses to outsource monitoring and management of their networks," said Sandra Palumbo, analyst, Telecommunications Strategies, The Yankee Group. "In the tightened economy, customers are constantly searching for ways to reduce total cost of ownership while meeting the needs of their critical services. Broadwing has created a portfolio of solutions that will enable enterprises to focus on their operations, while Broadwing focuses on the customer's network."

Broadwing Managed Network Services, designed for enterprises with limited IT staffs, enable customers to receive valuable 7x24x365 personal attention and technical expertise essential to a well-run distributed network. These services allow customers to outsource many of their day-to-day operational functions, enabling the customer's IT staff to focus its energies and resources directly on IT projects in line with core business goals. Broadwing Managed Network Services give customers the peace of mind that their network is available and running smoothly.

"Our customers are increasingly asking us, as networking experts, to take the responsibility of running a network off their hands," said Jack Chidester, president, Business Enterprises, Broadwing. "Broadwing's continued focus on customer service coupled with its all-optical switched network, positions customers with the tools for success."

About Broadwing

Broadwing Inc. (NYSE: BRW) is an integrated communications company. Broadwing leads the industry as the world's first intelligent, all-optical, switched network provider and offers businesses nationwide a competitive advantage by providing data, voice and Internet solutions that are flexible, reliable and innovative on its 18,500-mile optical network and its award-winning IP backbone. Local service subsidiary Cincinnati Bell is one of the nation's most respected and best performing local exchange and wireless providers with a legacy of unparalleled customer service excellence and financial strength. Cincinnati Bell was recently ranked number one in customer satisfaction by J.D. Power and Associates for both local residential telephone service and residential long distance among mainstream users. Cincinnati Bell provides a wide range of telecommunications products and services to residential and business customers in Ohio, Kentucky and Indiana. Broadwing Inc. is headquartered in Cincinnati, Ohio. For more information, visit www.broadwing.com.