AIT Forms Global Partnership With Unisys; CRM Software Leader Signs Up Services and Solutions Giant in Move to Expand Indirect Channel

Business Wire, May 9, 2002

Business/Technology Editors

MERIDEN, Conn.--(BUSINESS WIRE)--May 9, 2002

AIT Group has formed a global strategic alliance with Unisys Corporation - a deal that reinforces AIT's aim to build an international network of partnerships.

The agreement supports AIT's strategy to expand its indirect channel, using third parties to assist in consulting services, sales, support and implementation of its customer relationship management (CRM) software. This partnership will allow AIT to dedicate more resources to core product development.

Under the terms of this latest agreement, Unisys will market, resell and implement AIT's CRM software products focusing on the financial services industry. AIT chose Unisys because of its comprehensive suite of consulting offerings that address client needs throughout the CRM lifecycle. In addition, Unisys has in-depth domain knowledge in the financial services industry, coupled with strong implementation capabilities.

Unisys is dedicated to delivering Customer Contact Solutions and assisting clients in determining which products best meet their needs. This relationship extends the value of the AIT application by providing real-time, secure, reliable transactions from all front-end delivery channels to all back-end, core processing systems - delivering a consistent view of the customer. Unisys staff are being trained on AIT products and the company is already working with AIT at the Nationwide Building Society, the UK's 4th largest mortgage lender and the largest building society in the world.

"Our strategy is to advise clients based on our deep financial and CRM domain expertise, jointly develop their vision and deliver business solutions that result in a competitive edge and greatest return on investment. We integrate partner products that offer the best fit to meet the client's requirements. We chose to work with AIT because of its reputation as a leading CRM vendor in the UK financial services market - one of the most competitive in the world - and believe our respective technical and cultural strengths complement each other well," said Richard Sills, vice president, Customer Contact Solutions at Unisys.

"As a globally recognized player with world-renowned expertise in business consultancy and CRM implementation, Unisys is the ideal partner to help expand AIT's market presence. This is a mutually beneficial arrangement, allowing each side to concentrate on its core strengths. Unisys will help identify and build new markets for AIT while also assisting us in our goal of moving from a service to product-focused organization," said Carl Rigby, CEO of AIT.

"Furthermore, we are confident that the Unisys methodology closely matches that of AIT and we feel this will allow us to work together to achieve the best results," added Rigby.

For more information about AIT, please visit the LEWIS Virtual Press Room at: http://www.lewisvpr.com/clients/ait.html

About AIT

AIT is a global provider of process-driven customer relationship management (CRM) software products. AIT products empower organizations to create lifelong, profitable relationships by continually enhancing interactions with customers and streamlining business processes. AIT's open architecture, flexible data model, configurability and ease of integration, operating across multiple channels, enable organizations to capitalize on new and changing market opportunities without compromising existing investments.

AIT works in conjunction with its global network of partners to deliver measurable ROI and to ensure its customers rapidly realize the benefits of improved customer insight, operational efficiency, sales effectiveness and superior service.

Since 1986, AIT has provided solutions for hundreds of clients around the globe. AIT (USA), Inc. is headquartered in Meriden, Connecticut, with offices in Cleveland, Ohio; Irvine, California; and Melbourne, Australia. AIT (USA), Inc. is a subsidiary of AIT Group plc, which is publicly traded on the London Stock Exchange (LSE: AGP). For more information about AIT, please visit www.aitgroup.com or call 1-866-LINK-AIT.

About Unisys

Unisys is a world-wide information technology services and solutions company whose 37,000 people help clients in more than 100 countries utilize technology to seize opportunities, overcome challenges and succeed in the global economy. The company offers a rich portfolio of business solutions led by its expertise in consulting and systems integration, outsourcing, network services and security, coupled with leading enterprise-class server and related technologies. Primary vertical markets for Unisys world-wide are the financial services, transportation, communications, media, commercial and public sectors, including U.S. federal government customers. Unisys is headquartered in Blue Bell, Pennsylvania, in the Greater Philadelphia area. For more information on the company, access the Unisys home page on the World Wide Web at www.unisys.com. Investor information can be found at www.unisys.com/investor.>