ABM Janitorial Services Awarded Contract Renewal for Minneapolis-St. Paul International Airport

Business Wire, Nov 27, 2002

Business Editors

SAN FRANCISCO--(BUSINESS WIRE)--Nov. 27, 2002

ABM Janitorial Services, a wholly-owned subsidiary of ABM Industries Incorporated (NYSE:ABM), has been awarded a multi-year, multi-million dollar contract renewal for Minneapolis-St. Paul International Airport (MSP). The scope of ABM's on-airport operations includes comprehensive janitorial services, including glass cleaning, at the Lindbergh terminal, serving both Northwest Airlines and other major airlines, Hubert H. Humphrey terminal, Northstar Crossing retail mall, West terminal maintenance facilities, Metropolitan Airports Commission (MAC) office space and all concourses.

"We are pleased to have been awarded this comprehensive contract renewal for the airport," said Jim McClure, president of ABM Janitorial Services. "Last year, under the ABM Janitorial contract, the airport was named 'Best Large Airport in North America' by the International Air Transport Association. Judging criteria for the award included the overall cleanliness of terminals and washrooms. We look forward to providing MSP with cost-effective and award-winning janitorial service in the coming months," he added.

"ABM Janitorial has been a great partner with all of our tenants at MSP," said Steve Wareham, assistant airport director/facilities, Metropolitan Airports Commission. "The ABM team has been quite efficient and helpful to customers, and they obviously take great pride in their work. I believe we get a great value for our money with our contract with ABM Janitorial," he added.

"In these very difficult financial times in the airline industry, I am very pleased that, in cooperation with our partners at MAC, we have been able to reach a cost-effective contract with ABM that focuses on quality and does not compromise service," said John DeCoster, regional director of airport affairs, Northwest Airlines.

Minneapolis-St. Paul International Airport is one of the busiest airports in the world, accommodating over 33 million passengers annually. For the last three years, an international traveler survey has found MSP to be the Best Large Airport in North America. Currently ranked among the top five airports worldwide for overall customer satisfaction, MSP is served by 12 U.S. passenger airlines, three international carriers, four regional commuter airlines, seven charter airlines and 19 cargo airlines.

Northwest Airlines is the world's fourth largest airline with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam and more than 1,700 daily departures. With its travel partners, Northwest serves more than 750 cities in 120 countries on six continents.

ABM Janitorial Services operates more than 200 branch offices nationwide, serving 38 states and 36 of the 40 largest major metropolitan areas across the country.

ABM Industries Incorporated is the largest facility services contractor listed on the New York Stock Exchange. With annualized revenues in excess of $2.1 billion and more than 65,000 employees, ABM provides air conditioning, elevator, engineering, janitorial, lighting, parking, security and related services for thousands of commercial, industrial, institutional and retail facilities in hundreds of cities across North America. In addition to ABM Janitorial Services, the ABM Family of Services includes Ampco System Parking, American Commercial Security (ACSS), ABM Engineering, Amtech Elevator, Amtech Lighting, CommAir Mechanical and Lakeside Building Maintenance.