Nuance to Provide Voice Dialing Capability for AT&T Wireless; Premier Communications Company Expands Voice Recognition Service Using Leading Speech Recognition

Business Wire, Nov 5, 2002

Business Editors/High-Tech Writers

MENLO PARK, Calif.--(BUSINESS WIRE)--Nov. 5, 2002

For the first time, millions of AT&T Wireless subscribers are able to dial #121 on their mobile phone, say the name of the person they want to reach, for example "call Mom at work," and be instantly connected -- all thanks to speech recognition from Nuance (Nasdaq:NUAN), the speech software experts.

In a press release issued earlier today, AT&T Wireless, the largest independently traded wireless carrier in the United States, announced the immediate availability of the Nuance-powered #121 VoiceDial service. Part of their portfolio of voice recognition services, #121 VoiceDial enables AT&T Wireless' customers to access and dial up to 2000 phone numbers via simple voice commands. Providing simplicity and convenience, voice dialing eliminates the need to memorize phone numbers, or having to tote around an address book when on the go.

"We're excited to be working with AT&T Wireless to deliver voice-driven services to their nationwide wireless network," said Ron Croen, president, CEO, and chairman, Nuance. "The #121 VoiceDial service offering will help change the way people access information and connect with each other over the phone."

With the worldwide explosion in usage of mobile phones, consumers are seeking easier, and more convenient ways of accessing information and conducting business. Speech-enabled solutions such as AT&T Wireless' #121 services, help meet this demand -- enabling users to stay connected to the people and information they need, when and where they need it. Voice-driven enhanced services also benefit telecommunications carriers by helping them provide value-added services to their customer base.

AT&T's VoiceDial service was developed in conjunction with Comverse, a unit of Comverse Technology, Inc. (Nasdaq:CMVT) -- a leading provider of software and systems enabling network-based multimedia enhanced communications services.

About Nuance

Nuance is the speech software expert. Nuance speech recognition, voice authentication and text-to-speech products enable people to access information and services anytime, anywhere, and from any phone. And the Company's comprehensive service offerings simplify the delivery of speech solutions. In markets around the world, leading carriers and corporations -- including British Airways, Nomura Securities, OnStar, Sprint PCS, United Parcel Service, Vodafone, and many more -- work with Nuance to reduce costs, increase customer satisfaction and retention, create new sources of revenue and improve security. Nuance is headquartered in Menlo Park, Calif. and has offices around the world. For more information, visit www.nuance.com or call 1-888-NUANCE-8.

This press release contains forward-looking statements, including, for example, those relating to the anticipated capabilities, benefits and success of deployments using Nuance software and services and user adoption of services based on Nuance technology. There is no assurance that the results contemplated by any forward-looking statements will be realized. The following factors, risks and uncertainties, among others, could cause actual results to differ materially from those described or implied in this press release's forward-looking statements: the risk that Nuance technology and/or deployments using Nuance speech recognition software will not achieve intended capabilities, benefits, user adoption or broad commercial success; and other factors described in Nuance's filings with the Securities and Exchange Commission, including but not limited to Nuance's last-filed quarterly report on form 10-Q. Nuance does not undertake to update any oral or written forward-looking statements that may be made by or on behalf of Nuance.

Note to Editors: Nuance is a trademark of Nuance Communications, Inc. All other trademarks are property of their respective owners.