New Interactive 3Com Sales Training for Channel Partners; 3Com Delivers New `Understanding and Selling the Benefits of Quality of Service' Training Course

Business Wire, Oct 9, 2002

Business and Technology Editors

HEMEL HEMPSTEAD, England--(BUSINESS WIRE)--Oct. 9, 2002

3Com Corporation (Nasdaq: COMS) today announced the launch of the new innovative interactive training course `Understanding and Selling the Benefits of Quality of Service' for channel partners in EMEA.

Working in collaboration with eSource Network Ltd, 3Com has designed this new course to help channel partners improve their knowledge of Quality of Service issues. Around the world approximately 9,000 3Com partners have so far benefited from more than 150 industry leading training programmes offered through 3Com University.

3Com's Peter Doggart, LAN system business manager stated: `We are delighted to be able to offer these courses, starting with the interactive 45 minute web based `Understanding and Selling the Benefits of Quality of Service' module which has been designed specifically to provide an engaging overview of the often confusing world of Quality of Service. The added benefit for 3Com channel partners in EMEA is that the curricula is available for partners to attend by trading up accumulated points under the InFocus programme.'

eSource Network Ltd's Adam Reid, chairman states: `We have been working with 3Com since 1994 to provide comprehensive training courses in support of partners and internal personnel. These latest classroom and web-based courses allow the Partner to choose the method of training that best suits their day to day business lives. With the availability of these 3Com courses on the eSource on-line Learning Portal (eLP) we are able to provide a global education solution with local access for partners.'

You can access the eSource e Learning portal via http://esource.partner-management.com/3Com

About 3Com Corporation

3Com is a tier-one provider of innovative, practical and high-value networking products for enterprise customers. 3Com is also a leader in Internet protocol (IP) service platforms and access infrastructure for the network service provider market. For further information, please visit www.3com.com, or the press site www.3com.com/pressbox.> About eSource

eSource is a software and services company specialising in the provision of knowledge transfer solutions. Our strategy is focused on providing a fully blended approach incompassing all areas of design, development, delivery and accreditation. Our objective is to deliver the correct level of knowledge to compliment individuals business function. For further information, please visit www.e-sourcenet.com or call us on 44 (0)1932-252111.

3Com and the 3Com logo are registered trademarks of 3Com Corporation. All other company and product names may be trademarks of their respective owners.