MAPICS Solution Plays Essential Role In REDCOM's $76M Win With The U.S. Department Of Defense

Business Wire, Sept 16, 2002

Business Editors

ATLANTA--(BUSINESS WIRE)--Sept. 16, 2002

REDCOM and MAPICS work together to complete successful

implementation project one month ahead of schedule and under budget

MAPICS, Inc. (NASDAQ: MAPX), a global provider of collaborative, extended enterprise applications for manufacturers, today announced that REDCOM Laboratories Inc., a Victor, N.Y.-based manufacturer of digital telecommunications switching systems, recently completed a successful implementation of the MAPICS enterprise resource planning (ERP) solution that was nearly twenty percent under budget and one month ahead of schedule.

REDCOM and the MAPICS Professional Services Organization worked together to move the ambitious solution launch date up one month from July to June 2002. The timing of the launch coincided with REDCOM's win of a $76M deal with the U.S. Department of Defense and will enable the company to establish and leverage streamlined processes for enhanced competitiveness.

When looking to transition from its previous ERP solution, REDCOM sought out a robust, flexible solution that will grow with the company, and selected MAPICS. "MAPICS had so much of what we were looking for in an enterprise solution, that the decision was simple," said Brigitte Gueldenpfennig, vice president of finance and personnel for REDCOM. "From addressing big concerns such as lot traceability to smaller details such as expanded field sizes, MAPICS proved to us that it was the best solution for our needs. Additionally, MAPICS' scalability will enable us to add functionality, such as Web-based collaborative communication, when we're ready to do so."

"We are very pleased with the successful and rapid implementation at REDCOM," said Dave Banish, vice president of professional services for MAPICS. "REDCOM's dedication and hard work along with the MAPICS Professional Services Organization's proven implementation methodology made the transition smooth and uneventful. And especially with REDCOM's recently awarded contract with the Department of Defense, we're confident that the company has realized the significant value of its MAPICS solution."

About MAPICS

Headquartered in Alpharetta, Georgia, and with offices around the globe, MAPICS delivers extended enterprise applications. These solutions enable manufacturers around the world to compete better by streamlining their business processes, maximizing organizational resources and extending their enterprise beyond the four walls for secure collaboration with their value chain partners. MAPICS' solutions include two enterprise resource planning (ERP) foundations, plus supply chain management, collaborative commerce and maintenance and calibration management functionality. Serving thousands of customers in more than 70 countries, MAPICS is one of the most widely used mid-market manufacturing solutions in the world. Some of MAPICS' customers include: Anaren Microwave, Inc., Ashley Furniture Industries, Inc., Bayer Corporation, Dirona SP, Dukane Corp., Goodrich Corporation, Hartzell Propeller, Inc., Honda Motor Co., Ltd., GlaxoSmithKline, Volvo Corp., and YORK International Corporation. For more information visit www.mapics.com.

MAPICS is a trademark of MAPICS, Inc.

Other brand and product names may be trademarks of their respective owners.

Editor's Note: The correct usage of the MAPICS name is all capitals.

Statements in this press release or otherwise attributable to the Company regarding the Company's business which are not historical facts are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Words such as "provide," "grow," "enable," "confident" and similar expressions are intended to identify such forward-looking statements. These forward-looking statements are not guarantees of performance and are inherently subject to risks and uncertainties, none of which can be predicted or anticipated. Many factors could cause the Company's actual results to differ materially from those expressed in the forward-looking statements made by or on behalf of the Company including, without limitation, relationships with our customers and business partners, the effect of fluctuations in the economy, the impact of competitive products and services, the availability of qualified resources, the ability to develop and enhance products, and other risks detailed in the Company's Annual Report on Form 10K and other filings with the SEC. The Company undertakes no obligation to revise or publicly update these forward-looking statements, whether as a result of new information or otherwise.