Fair, Isaac's TRIAD 7 Adds More Analytic Power to Retailer Hudson's Bay Company's Customer Strategies

Business Wire, Sept 16, 2002

Business Editors

SAN RAFAEL, Calif.--(BUSINESS WIRE)--Sept. 16, 2002

Fair, Isaac and Company, Incorporated (NYSE:FIC), the leading provider of analytics and decision technology, announced today that Hudson's Bay Company (TSX:HBC), Canada's largest and oldest retailer, has selected Fair, Isaac's latest release of TRIAD(TM) adaptive control system to increase customer value and boost portfolio profitability.

Entering its fifth century in business, Hudson's Bay Company has been a user of Fair, Isaac's industry-leading Strategy Machine(TM) solutions in credit account management since 1996. TRIAD allows the retailer to apply Fair, Isaac's analytic and decision technology along with business expertise to automate key credit decisions while managing customer accounts. The upgrade to TRIAD 7, which Fair, Isaac made available worldwide in January 2002, will enable Hudson's Bay Company to benefit from even greater decisioning power and flexibility. Enhanced features and functionality include refined security options, the ability to manage multiple lines of credit per account, a greatly expanded and more flexible decision key library allowing for more finite segmentation, and more.

"TRIAD has proven to be a very reliable tool in our efforts to build a seamless, adaptive, and customer-focused retail organization," said Mark Christensen, General Manager of the Credit Risk Management group at Hudson's Bay Company. "The new capabilities and increased flexibility of the system provide us with an ability to more accurately read and react to our customers' financial requirements and strengthen our leadership position as a retail organization with an unmatched ability to serve the needs of Canadian consumers."

In addition to TRIAD 7, Hudson's Bay Company also will utilize accompanying design tool Fair, Isaac Strategy Designer(TM) software, which allows the retailer to rapidly create new strategies in real time and mine large datasets to improve treatment strategies. Strategy Designer enables the company to profile strategies at any point for greater understanding of the portfolio and seamlessly transfer those strategies to and from production applications, such as TRIAD.

"Hudson's Bay Company has responded and adapted to the ongoing changes in the Canadian marketplace for a long time," said Doug Clare, Vice President for Retail Strategy Software. "A true understanding of the portfolio -- and ultimately individual customers -- is key to maintaining a competitive edge in challenging times. The enhanced analytic and decisioning capabilities of TRIAD 7 provide Hudson's Bay Company with an effective tool that puts complex customer strategies into action quickly, leading to new levels of profitability."

About Fair, Isaac

Fair, Isaac and Company, Incorporated (NYSE:FIC) is the preeminent provider of creative analytics that unlock value for people, businesses and industries. The company's predictive modeling, decision analysis, intelligence management, decision management systems and consulting services power more than 14 billion mission-critical customer decisions a year. Founded in 1956, Fair, Isaac helps thousands of companies in over 60 countries acquire customers more efficiently, increase customer value, reduce fraud and credit losses, lower operating expenses and enter new markets more profitably. Most leading banks and credit card issuers rely on Fair, Isaac solutions, as do insurers, retailers, telecommunications providers, healthcare organizations and government agencies. Through the www.myfico.com Web site, consumers use the company's FICO(R) scores, the standard measure of credit risk, to manage their financial health. As of August 5, 2002, HNC Software Inc., a leading provider of high-end analytic and decision management software, is part of Fair, Isaac. For more information, visit www.fairisaac.com.

About Hudson's Bay Company

Hudson's Bay Company, established in 1670, is Canada's largest department store retailer and oldest corporation. The Company provides Canadians with the widest selection of goods and services available through retail channels that include more than 500 stores led by the Bay and Zellers chains. Hudson's Bay Company is one of Canada's largest employers with 70,000 associates and has operations in every province in Canada.

Except for historical information contained herein, the statements contained in this press release that relate to Fair, Isaac, including statements regarding the future delivery and performance of its products, are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the company's ability to recruit and retain key technical and managerial personnel, the maintenance of its existing relationships with key alliance partners, its ability to continue to develop new and enhanced products and services, competition, regulatory changes applicable to the use of consumer credit and other data, the possibility that the anticipated benefits of its recent merger with HNC, including expected synergies, cannot be fully realized, the possibility that costs or difficulties related to the integration of its business and HNC's business will be greater than expected, and other risks described from time to time in Fair, Isaac's SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2001, and Form 10-Q for the period ended June 30, 2002. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, Fair, Isaac's results could differ materially from Fair, Isaac's expectations in these statements. Fair, Isaac disclaims any intent or obligation to update these forward-looking statements.