Micromuse Ships Netcool for Security Management Solution Version 1.1; Security Management Initiative Reflects Goals of Homeland Cyber Security

Business Wire, Sept 3, 2002

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SAN FRANCISCO--(BUSINESS WIRE)--Sept. 3, 2002

Micromuse Inc. (Nasdaq: MUSE), the leading provider of service and business assurance software, today announced the availability of Version 1.1 of its Netcool(R) for Security Management(TM) solution.

The Netcool for Security Management solution enables the consolidation, correlation, presentation and reporting on security elements, such as VPNs, firewalls, anti-virus programs, authentication/ authorization mechanisms, intrusion detection systems and environmental and physical security applications.

Netcool for Security Management Version 1.1 increases user functionality by offering several new ways to view and assimilate realtime data on security threats and the status of the IT environment. The Netcool for Security Management solution provides prevention, detection and isolation capabilities that are critical to IT organizations supporting Homeland Cyber Security initiatives.

"Security management is emerging as an intelligence discipline that incorporates information from traditional information security technologies, corporate directories and physical security systems," said Dan Taylor, Partner, Giotto Perspectives. "Because sophisticated attackers have learned how to circumvent firewalls and IDSes, security management platforms use numerous unpublished algorithms and processes to identify and prevent malicious activity. Netcool for Security Management aggregates information from multiple sources and can correlate between seemingly disparate events to provide organizations with a single security management console."

The features in Netcool for Security Management version 1.1 allow greater management control and more extensible methods for locating and tracking security information that could potentially threaten IT systems and business processes. These new features include:

- Search in Network - allows the security operator to view all events with an IP address that matches user-defined parameters.

- Generate Threat Fingerprint - enables views of graphical fingerprint of all threat events.

- Associated Events - enables views of security events associated with a particular threat event.

- Clear Associated Events - clears all events associated with a selected threat event from the view.

- Change Score - enables the operator to change the "score" of the threat event in the view.

- Find Other End - enables views of all events associated with the currently selected threat event.

"As a manager of security managers, Netcool for Security Management v1.1 provides a centralized view of the security status of an organization and allows users to assign service level agreements to security management," said Suhas Uliyar, Micromuse's Vice President, Product Management. "The new features in v1.1 enable faster, more effective response to quickly identify potential threats by aggregating events and forwarding relevant information to the right people. This is critical in helping improve the confidence in the integrity of our customer's business services."

Pricing information and screen shots are available upon request.

About the Netcool Suite

Micromuse's Netcool(R) software suite provides businesses with the assurance that their networks, services and applications are working. By allowing our customers to see what's happening throughout the infrastructure in realtime, Netcool applications enable them to respond to problems before they cause network-based business services to go down.

Netcool suite applications install out-of-the-box, deploy rapidly and scale as networks grow. Micromuse's flagship, Netcool/OMNIbus(TM) application, includes a library of off-the-shelf software modules that allow our customers to collect and consolidate fault information from more than 300 popular environments spanning voice and IP, cable/broadband, switches and routers, and enterprise management systems.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of service and business assurance software. Micromuse's recent list of awards include the Crossroads A-List Award for Best IP Network Diagnosis Product for the Netcool(R)/Visionary(TM) application. In addition, Micromuse was recently recognized in the Forbes 500, Bloomberg's Tech 100, the Barron's 500, the Business Week Info Tech 100, Deloitte & Touche's Technology Fast 500, the San Francisco Chronicle 500 and Network World's NW200. Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab, Deutsche Telekom, Digex, EarthLink, GE Appliances, ITC DeltaCom, J.P. Morgan Chase, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.

Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties.