Largest Container Terminal on the Pacific Coast of Mexico, Operadora Portuaria De Manzanillo — OPM —, Selects Tideworks to Deploy Industry Leading Terminal Management Software

Business Wire, April 23, 2003

Business Editors

SEATTLE--(BUSINESS WIRE)--April 23, 2003

Mainsail and Spinnaker to Replace Navis Systems

Tideworks, a leading provider of terminal management software, today announced that Operadora Portuaria de Manzanillo (OPM), the largest container terminal on the Pacific Coast of Mexico, will deploy Tideworks' best-of-breed Mainsail and Spinnaker products. Mainsail and Spinnaker will replace Navis' systems at the terminal, which currently handles over 250,000 container moves a year.

"OPM needed a proven partner that could not only deploy terminal technology, but also focus on offering IT consulting and hands-on support," said Gene Smith, General Manager at OPM. "We knew that a customer-focused relationship would be key in addressing our business goals of improving operations while reducing costs. That's exactly what Tideworks provides."

"Tideworks is focused on top-notch customer management and support," said Steve Kingma, Tideworks' Vice President of Finance and Business Development. "We're able to go into a customer site, understand their goals and objectives, and then deploy a solution that is easy, focused on the end deliverables and cost-effective. It's a win-win for everyone involved."

The Deployment

Tideworks' will offer its full-service approach, which provides OPM with local onsite support, a data conversion, EDI services and system monitoring. The company's expertise in interfacing Mainsail with third-party billing systems will ensure OPM's success in interfacing Mainsail with their billing system. Finally, Tideworks' Web-based systems, which will enable OPM to interface with customers over the Internet, will improve customer service and reduce costs. OPM's business goals will be met.

Mainsail and Spinnaker

Mainsail Terminal Management System(TM) combines the best practices of hands-on terminal management with the latest Internet-driven technologies to help terminals maximize productivity and customer service at every step in the operation. Spinnaker Planning Management System(TM) uses graphically-rich vessel, yard, and rail planning tools to enable terminals to quickly manipulate real-time container information into accurate, electronically dispatched orders for load, discharge, and yard moves.

About Tideworks Technology

Tideworks is the leading provider of cost-effective, reliable software solutions for growing terminal operations and shipping lines worldwide. The company helps over 1,500 users at 40 terminals and 50 shipping lines run their operations more efficiently and profitably. From optimized equipment utilization to faster turn times, Tideworks works at every step of terminal operations to maximize productivity and customer service. For more information about Tideworks Technology, visit http://www.tideworks.com/.

About Operadora Portuaria de Manzanillo (OPM)

OPM is the largest marine container terminal on the Pacific Coast of Mexico. With 500 meters of container wharf, another 300 meters of berth available in an adjacent public facility, four ship-to-shore gantry cranes, 1,000 meters of on-dock rail with double-stack capabilities, excellent highway connections to the consumer markets of Guadalajara and Mexico City and a well-trained, motivated work force, OPM serves as the most important entry point for Far East cargo to the Mexican hinterland. Its strategic geographical location also positions OPM as a key transshipment terminal to ports on the West Coast of Central and South America. Since its inception in 1995, OPM has rapidly grown its container volume, culminating in 2002 with nearly 250,000 container lifts, which enabled OPM to overtake Veracruz for the first time as the busiest container port in Mexico.