Mercator and IVANS Partner to Deliver Automated Property and Casualty Transaction Processing on Rich Integration Platform

Business Wire, April 3, 2003

Business Editors

WILTON & OLD GREENWICH, Conn.--(BUSINESS WIRE)--April 3, 2003

Customer Benefits Include Reduced Time, Cost and

Risks Associated with Manual Processing

Mercator(R) Software, Inc., (Nasdaq: MCTR) and IVANS(R) Inc. today announced an alliance to jointly market a new solution, Mercator InsideIVANSP&C(TM), that will speed the processing of business transactions within the property & casualty insurance industry.

Mercator InsideIVANSP&C will make it easy for P&C insurance carriers to automate critical business processes through integration with multiple back-office systems, and enables automatic generation of insurance transactions using the IVANS mailboxing and trading partner infrastructure.

"Mercator brings a new level of automation to the business processes surrounding property and casualty EDI transactions," stated Anna England, vice president and general manager, IVANS Insurance E-Commerce Solutions. "Working together, we provide our insurance industry customers with packaged solutions to address common EDI business problems that were previously handled in one-off or custom fashion. This will save our customers time and significantly reduce costs, while eliminating errors associated with manual processing."

IVANS decision to partner with Mercator will provide additional platforms and plug-in components to its customers. In addition, IVANS, the market leader in auto liability X12 reporting, expands its breadth in the X12 transaction processing market, with the ability to offer Mercator's full capabilities for processing of X12 transactions.

Mercator InsideIVANSP&C leverages Mercator Inside Integrator(TM), combined with IVANS technology to support specific data definitions for the property and casualty messages, as well as integration of IVANS Transfer Manager communications client which reaches over 20,000 agencies currently using IVANS mailbox solutions. In addition, customers benefit from Mercator's integration expertise as well as IVANS' deep industry experience. Mercator chose to partner with IVANS due to their overwhelming leadership in ACORD P&C data translation software and services. The solution will be jointly sold and marketed by both Mercator and IVANS, who will work closely together at the field level as well as in professional services and training to ensure that there is a clear technology and content win for both companies and for the insurance carriers themselves. IVANS' reach is broad, with an extensive property casualty customer base.

"We are very pleased to work with IVANS, a clear insurance industry leader, to leverage Mercator's solution focus and IVANS' industry-specific knowledge," stated Jill Donohoe, senior vice president global alliances and corporate development. "This alliance will provide a tremendous amount of value for both companies' insurance customers, and we look forward to building on the initial solution as the industry evolves."

About Mercator Software, Inc.

Mercator delivers large global organizations The Advantage Inside Integration(TM), providing Industry-Ready Integration Solutions(TM) that solve critical business problems in real-time, while leveraging current technology investments and maximizing ROI. Mercator Inside Integrator(TM) 6.7 integration suite features a Solutions-Oriented Architecture(TM), which easily and seamlessly automates high-volume, complex transactions. Over 1,100 global businesses leverage the power, speed and flexibility of Mercator's proven integration technology and industry expertise to build better business value and faster ROI. To hear why our customers and partners believe Mercator is the advantage inside integration, visit our Web site at www.mercator.com.

About IVANS, Inc.

IVANS Insurance E-Commerce Solutions, a division of IVANS, Inc. provides unique e-commerce solutions for insurers and other property-casualty industry participants. Products and services leverage expertise in insurance workflows, ACORD and X12 standards, data translation, edit development and execution, and unique data capture for insurers, using both EDI and real-time communications. IVANS, Inc., headquartered in Old Greenwich, Connecticut, was formed in 1983 by 21 insurance companies to provide data networking and e-commerce solutions to all participants in the insurance industry. It serves over 475 insurance and healthcare organizations, more than 30,000 independent agents and 15,000 healthcare providers. More information on IVANS can be found at www.ivans.com.

(C) 2003 Mercator Software, Inc. All rights reserved. Mercator and the Mercator logo are registered trademarks of Mercator Software, Inc. All other marks appearing with a "TM" thereafter are intellectual property of Mercator Software, Inc. Any other product or company names mentioned are used for identification purposes only, and may be trademarks or service marks of their respective owners.

Legal Notice Regarding Forward-Looking Statements

Statements in this press release that are not purely historical are forward-looking statements, including statements regarding Mercator's beliefs, expectations, hopes or intentions regarding the future. Forward-looking statements in this release include, but are not limited to, statements regarding the growth of the enterprise application market; the demand for the Company's application integration solutions; and the speed of deployment of new products, including the Mercator Inside Integrator suite of products and Industry-Ready Integration Solutions; and sometimes contain words such as "believe," "expect, " "intend, " "anticipate," "plan," and "estimate" or similar expressions. It is important to note that actual outcomes and the Company's actual results could differ materially from forward-looking statements. Factors that could cause actual results to differ materially include risks and uncertainties such as changes in demand for application integration or e-business integration software and, in particular, the Company's Mercator Inside Integrator suite of products and Industry-Ready Integration Solutions; the ability of the Company to manage its global operations; the ability of the Company to develop and introduce new or enhanced products; the ability of the Company to continue to add resellers and other distribution channels; the success of third parties in utilizing and marketing the Company's products; the success of the vertical industries and platforms we target; the Company's access to and success of third party products in which we embed our products or in which our products are embedded; the Company's ability to raise financing; and seasonality in operating results. Readers should also refer to the risk disclosures outlined in the Company's reports filed with the Securities and Exchange Commission. All forward-looking statements and reasons why results might differ included in this release are made as of the date hereof based on information available to the Company as of the date hereof. The Company assumes no obligation to update any such forward-looking statement or reasons why results might differ.