Centra Software and Caption Colorado Partner to Provide Deaf and Hearing Impaired Populations with Access to Real-time, Online Web Collaboration

Business Wire, April 8, 2003

Business Editors/High-Tech Writers

FOSE 2003

WASHINGTON--(BUSINESS WIRE)--April 8, 2003

Centra Joins Forces with Largest Provider of Captioning for

the U.S. Television Industry to Deliver 508-compliant Solution

to Federal Customers

Centra Software, Inc. (NASDAQ: CTRA), a leading provider of application software and services for real-time enterprise collaboration (RTEC), today announced at the FOSE technology tradeshow in Washington, D.C., that it has partnered with Caption Colorado, the largest provider of real-time captioning for the United States' television industry, to provide a 508-compliant solution for the captioning of Centra-powered online sessions. This partnership will give organizations the ability to offer real-time captioning of audio delivered over the Internet or through teleconferencing in a live Centra event or meeting, and archive the audio transcript from the live session for future retrieval and distribution.

Section 508 is a Federal law that requires Federal agency electronic and information technology to be accessible to people with disabilities. This partnership will enable Federal agencies and other Centra customers to provide the hearing impaired population with equal access to all forms of real-time, online Web collaboration conducted throughout their extended enterprise - including meetings, conferences, Webinars, training, and other daily communications conducted over the Internet.

"The partnership with Centra represents a significant step forward in expanding captioning services into the real-time Web collaboration space with an industry leader," said Randy Holyfield, vice president, Government, Internet Services & Education, for Caption Colorado. "Many Federal agencies are turning to Centra to provide them with secure, Web collaboration software - and we view this as an excellent opportunity to join forces and offer a 508-compliant solution to customers in this market."

Scalable Software Solution for Enterprise Collaboration

Centra's secure and scalable enterprise application provides collaboration solutions for sales, marketing, human resources, information technology, and other departments across the enterprise that need to take advantage of more efficient and cost-effective business communication over the Web. CentraOne(TM) brings together voice, video, data, and graphics in easy-to-use interfaces for Web conferencing, meetings, and virtual classrooms that can be deployed onsite or accessed through a secure ASP, leveraging Centra's global network of servers. Centra integrates with existing infrastructure to help organizations align enterprise IT strategies with key business processes to enhance productivity, lower costs, and drive revenue. Centra's solutions are available in 13 language editions and in 29 countries worldwide.

"With organizations shifting many of its business processes and enterprise communications to the real-time, online environment, it is imperative that we work with leading partners, such as Caption Colorado, to provide equal access to all users in the extended enterprise who need to collaborate, work, and learn over the Web," said Alan May, vice president, Strategic Alliances, for Centra. "We are pleased that we can now provide Federal customers and others with a 508-compliant solution to accommodate the needs of deaf and hearing impaired populations."

About Caption Colorado

Worldwide providers of real-time, offline and Internet captioning services, Caption Colorado's clients include media giants Starz/Encore, National Geographic, Outdoor Life, ABC, NBC, CBS, COX, Belo, Gannett, Tribune, and government clients including NIST, NOAA, DOC, NIH, VA, IRS and others. Denver-based Caption Colorado has earned its reputation as the nation's largest provider of real-time captioning services to local and national media markets, captioning over 500 shows and events daily. Their captioners boast an average 98.5% accuracy rating, and they use the preferred method of captioning by deaf and hard-of-hearing communities and the FCC. For more information visit www.captioncolorado.com, or call toll free (800) 775-7838 ext. 22.

About Centra

Leading with an undisputed track record of helping more than three million licensed users to increase revenue and improve overall business performance, Centra enables global corporations, government agencies, and universities to drive greater productivity and lower costs through the industry's most extensible application software for real-time enterprise collaboration. Today more than 1,000 organizations across every industry and market sector choose Centra, including Cadbury Schweppes, McKesson, Sysco, Viacom, and Stanford University. Centra's products are bolstered by a vital ecosystem of strategic partners, including Deloitte Consulting, EDS, Microsoft, Siebel, Cisco, and Oracle. Headquartered in Boston, Centra services a worldwide customer base throughout the Americas, Europe, Asia and Australia. For more information, visit www.centra.com.

Note to Editors: Centra and Caption Colorado will be at the FOSE technology tradeshow in Washington, D.C., April 8-10, 2003, in booths #2335 and #2249 respectively. For an on-site interview, please contact Sharon Dratch, public relations manager, at 781-994-1151.