EPSIIA Unit of Fiserv Releases E-Mail Archival Solution To Support NYSE Requirements for Electronic Communications

Business Wire, April 8, 2003

Business Editors

AUSTIN, Texas--(BUSINESS WIRE)--April 8, 2003

EPSIIA, a unit of Fiserv, Inc. (Nasdaq:FISV) and a leading provider of document archival, retrieval and presentment solutions, announced the immediate release of Achiva, an e-mail archival solution specifically designed to help New York Stock Exchange members, brokers and dealers comply in a cost-effective manner with soon-to-be-enforced requirements to retain electronic communications.

More than 10,000 firms are required by the Securities and Exchange Commission to keep correspondence related to investment activity for six years - with storage for the first two years designated to an easily accessible location. Original and duplicate e-mails need to be preserved on non-rewriteable, non-erasable formats and be fully indexed and available for search and retrieval. The new rules require companies to ensure that all communications entering or leaving the messaging system - and even communications between employees - can be captured and archived to ensure compliance.

"Because of our keen understanding of the securities industry, we believe e-mail retention is another archival application where we can really make a difference for existing, as well as new, clients," said EPSIIA President Pete Kaufmann. "And because this is a compliance-driven issue, our instinct is that buyers will also be very focused on cost efficiency. Compliance is important, but it needs to make economic sense. With the release of Achiva, we are prepared to offer both."

EPSIIA already serves as the third-party archival designate for several large NYSE members as well as more than 1,200 brokers and dealers for archival of statements, confirmations and other reports. Development of the e-mail archival solution started in September 2002.

"We already use the EPSIIA solution for archival, search and retrieval for our client information," said Larry Quinn, Vice President and Chief Financial Officer of BSC Securities. "So the invitation to join EPSIIA in their beta development project for e-mail retention made sense. We wanted a no-nonsense way to comply without over-spending. For BSC, this means we can continue providing a high degree of both cost and operational efficiency."

A key distinguishing feature of Achiva is the ability to search for and retrieve information from all parts of the e-mail, including attachments - even those that are attached in a compressed zip file.

"As we researched this product, it was immediately evident that a solution that cannot find or see information throughout the entire archive is no solution at all," Kaufmann said. "Our approach gives administrators - and government regulators, when necessary - the ability to zero in on search indexes throughout the entire message. We believe this will be a key factor in determining what compliance really is in terms of making all information completely available when it's needed."

The Achiva solution is available as either an outsourced application service provider or in-house solution, and is designed to meet the needs of both small and large organizations.

EPSIIA is a unit of Fiserv, Inc. and a leading provider of large-scale electronic archival, retrieval, and presentment solutions using leading technology that leverages the power of the Internet/intranets. EPSIIA is the developer of the highly successful Digital Xpress Reports (DXR) software suite, which empowers organizations with advanced archival tools and immediate enterprise-wide access to computer generated output.

Fiserv, Inc. (Nasdaq:FISV) provides industry leading information management systems and services to the financial industry, including transaction processing, outsourcing, business process outsourcing and software and systems solutions. The company serves more than 13,000 clients worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance companies and agents, self-insured employers, lenders and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv reported $2.3 billion in processing and services revenues for 2002. Fiserv can be found on the Internet at www.fiserv.com.