iVoice Deploying IVR System for Bernard C. Harris Publishing Company

Business Wire, Dec 3, 2003

Business Editors

MATAWAN, N.J.--(BUSINESS WIRE)--Dec. 3, 2003

iVoice, Inc. (OTC Bulletin Board: IVOC), a leader in speech recognition technology, today announced that Bernard C. Harris Publishing Company is deploying an Interactive Voice Response System (IVR), for the Directory Solutions Division.

The iVoice IVR allows clients to respond to a mailer received by mail, access is available via telephone, 24 hours a day, seven days a week in English. The IVR also tracks pertinent information when the calls are received and gives update database information. This simple state-of-the-art feature delivers numerous client benefits, not the least of which is a significantly improved corporate image.

iVoice IVR system enables callers to make open-ended queries while in the middle of a menu prompt, directing them to the correct information faster. Furthermore, an IVR enabled call center can offer self-service capabilities to callers so they can conduct transactions over the telephone. iVoice's proprietary IVR user interface is able to deliver a powerful solution capable of providing fast, reliable and user-friendly applications to handle transactions such as order fulfillment, obtaining shipping information, obtaining flight information, initiating banking or retail transactions, obtaining product warranty information, confirming reservations, or any other interactive transaction via telephone.

The market for speech-enabled IVR and auto attendant systems is growing at a steady clip. Mountain View, CA-based market research outfit Frost & Sullivan pegs the industry at $2.5 billion-plus and rising at 25% compounded annual growth rate (CAGR).

About Harris:

Headquartered in Purchase, NY, Harris Internet Services (ISD), a division of Bernard C. Harris Publishing Company, Inc. is the market leader in providing comprehensive Internet solutions to hundreds of educational institutions, associations and corporations worldwide. Since 1997, Harris has delivered a growing suite of customized, scalable, cost-effective Internet services including online communities, online directories, broadcast email, ecommerce and more.

About iVoice, Inc.

iVoice, Inc. designs, manufactures and markets innovative voice and computer telephony communications systems for businesses and corporate departments. The Interactive Voice Response (IVR) products developed by iVoice allow information in PC databases to be accessed via voice or from a standard touch-tone telephone. The products are designed to be simple for the end user and provide a cohesive system to access databases or messaging systems.

To learn more about iVoice, visit http://www.ivoice.com

NOTE: Any statements that are not historical facts contained in this release are forward-looking statements. It is possible that the assumptions made by management for purposes of such statements may not materialize. Actual results may differ materially from those projected or implied in any forward-looking statements. Such statements may involve risks and uncertainties, including but not limited to those relating to product demand, pricing, market acceptance, the effect of economic conditions, and intellectual property rights, and the outcome of competitive products, risks in product development, the results of financing effort, the ability to complete transactions, and other risks identified in this release, and the Company's Securities and Exchange Commission filings.