Corporate Profile for SAI, dated Feb. 14, 2003

Business Wire, Feb 14, 2003

Business Editors

--(BUSINESS WIRE)

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Published Date:   Feb. 14, 2003

Company Name:     SAI

Address:          5005 Windplay Drive
                  El Dorado Hills, CA  95762

Main Telephone
 Number:          800-775-0025

Internet Home
 Page Address
  (URL)           www.sierragold.com

Chief Executive
 Officer:         David L. Schmidt

Chief Financial
 Officer:         Darlene Horton

Public Relations
 Contact:         Chad Randolph
 Business number: 800-775-0025
 E-mail address:  crandolph@sierragold.com

Industry: Telecommunications, telemanagement, call accounting,
software, hardware, network

Company Description: SAI develops, manufactures, and markets the award-winning Sierra Gold(TM) line of web-centric virtual telemanagement software products, services and solutions for Fortune 1000 companies. Headquartered in El Dorado Hills, California, SAI services over 1,000 locations worldwide across a broad base of industries, and supports all major manufacturers of wired and IP Telephony voice communications products.

Founded in 1978, SAI was the first company to develop telemanagement software in the UNIX environment, has been a leader in adopting modern programming techniques, and is still the leader in integrating current technology into its products and services.

In 1995, SAI's Sierra Gold(TM) Virtual Telemanagement System (VTS) was the first call accounting application to take advantage of Web technology via the Internet and corporate intranets. SAI then extended the capabilities of its VTS system to create the industry's first telemanagement ASP service. More recently, SAI introduced revolutionary advances such as Dynamic Reports and automated data entry.

This track record of innovation has twice been recognized with Teleconnect "Product of the Year" awards (in 1997 and 2000).

Today SAI continues to employ the latest technologies, including VoIP, XML, LDAP, Java, DHTML and thin client hosting capabilities to deliver leading edge features, functionality and performance.