ACECOMM And Westlake Global Technology Solutions Announces New Business in China's Shaanxi Province

Business Wire, Feb 26, 2003

Business Editors/High-Tech Writers

GAITHERSBURG, Md.--(BUSINESS WIRE)--Feb. 26, 2003

Shaanxi Telecom to Use ACE*COMM's Mediation Systems for Network Data Collection

ACE*COMM Corporation (NASDAQ:ACEC), a leading global provider of advanced operations support systems (OSS) technologies and Westlake Global Technology Solutions (Westlake), a supplier of advanced networking technologies, announced that it will provide components of its mediation solutions suite - the Distributed Call Measurement Systems (DCMS(R)) - to China Telecom Group's Shaanxi Telecom Company.

The mediation components provided will capture, process, and store records of communications transactions taking place on the Shaanxi network for the purpose of billing customers and managing traffic on the network. Further details of the contract were not released.

As the number of subscribers and telecommunications service offerings grow and business becomes more competitive in developing regions, communications service providers in countries like China need to increase network efficiency and profitability.

Shaanxi Telecom is currently moving to improve the quality of information used to measure subscriber network usage and traffic flow by adding improved collection and processing systems at many of its 274 switch locations throughout the province. This upgrade will enable the network operator to eliminate bottlenecks, improve service quality, and increase profitability.

"Shaanxi Telecom realized that one of the most effective improvements they could make was to replace existing usage data collection methods with advanced data gateways that capture, store, process, and deliver network usage records to the operator's billing and revenue accounting systems," said Martin Demers, ACE*COMM's Chief Marketing Officer. "Our DCMS(R) will play a vital role in the updating of the Shaanxi network and call accounting system. It is an investment that will extend the service life of existing switches and improve information quality for billing systems, while providing the advantages of today's technology. We look forward to working with Shaanxi Telecom to provide a fast return on investment, both financially and in terms of functionality, service, and reliability."

"ACE*COMM's Convergent Mediation(TM) solutions is designed for carriers to increase revenue, insure network delivery, and maintain low implementation costs. We fully support ACE*COMM to help Chinese carriers improve their current billing systems and the quality of their networks," said Shanjun Xiong, Vice President of Westlake.

About Westlake Global Technology Solutions

Westlake Global Technology Solutions supplies advanced networking technologies from the U.S. to China's telecommunications, enterprise, and financial sectors. Headquartered in the U.S. with offices in Beijing and Shanghai, Westlake provides comprehensive solutions and support enabling its customers the ability to offer cost effective, world-class communications capabilities.

Westlake is an affiliate of Westlake Global Management, Inc., an investment management company, with assets in the United States, China, and Japan. Since 1972 Westlake Global Management manages real estate, businesses in manufacturing, and the supplying of technology products.

About ACE*COMM

ACE*COMM is a global provider of advanced Convergent Mediation(TM) products and Enterprise Telemanagement software applications. ACE*COMM's solutions are employed in wired and wireless networks that deliver voice, data, mixed media and Internet communications. Their proven technology provides the ability to capture, secure, validate, and enhance data from multiple networks.

These operations are performed interactively with a data warehouse, and processed information is distributed in near real-time, to all types of carrier OSS (Operations Support Systems) and BSS (Business Support Systems). Solutions are matched to each customer's business environment.

They provide the analytical tools required to extract knowledge from operating networks - knowledge our customers use to generate more revenue, reduce costs, accelerate time-to-market for new services, and deliver more effective customer support.

For more than 20 years, ACE*COMM technology has been effectively deployed in over 3500 installations in more than 65 countries world-wide - including over 100 installations in China - enabling the success of customers and partners such as AT&T, Cisco, Marconi, Motorola, Alcatel, General Dynamics, TRW, Unisys and Siemens. ACE*COMM is a registered ISO 9001 quality standard company.

For more information, visit www.acecomm.com.

ACE*COMM, NetPlus, the ACE*COMM logo and N*VISION are registered trademarks, and Convergent Mediation is a trademark of ACE*COMM Corporation.

Except for historical information, the matters discussed in this news release include forward-looking statements that are subject to certain risks and uncertainties that could cause the actual future events to differ materially from those projected, including, but not limited to: the failure of anticipated demand to materialize, delays or cancellations of orders due to various factors, including business and economic conditions in the U.S. and foreign countries; industry-wide slowdowns, any limitations on customers' financial resources, the continued convergence of voice and data networks, the continuing success of the Company's strategic alliances for product development and marketing, customer purchasing and budgetary patterns or lack thereof; pricing pressures and the impact of competitive products; the timely development and acceptance of new products; the Company's ability to adequately support its operations, and other risks detailed from time to time in the Company's Report on Form 10-Q and other reports filed with the Securities Exchange Commission. The Company expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in the Company's expectations with regard thereto or any change in events, conditions, or circumstances on which any such statements are based.