AsiaInfo Wins CRM Software Solution Contract From China Mobile, Shandong

Business Wire, Jan 27, 2003

Business Editors/High-Tech Writers

BEIJING & SANTA CLARA, Calif.--(BUSINESS WIRE)--Jan. 27, 2003

AsiaInfo Holdings, Inc. (Nasdaq:ASIA), a leading provider of telecom software solutions in China, today announced that it has signed a contract to provide Shandong Mobile, a provincial subsidiary of China Mobile with its analytical Customer Relationship Management (CRM) software solution.

AsiaInfo's analytical CRM solution is a decision support system customized to analyze, report on and predict customer behavior and spending patterns. It will enable Shandong Mobile's executives, marketing, sales and customer support personnel to better understand their customer needs, and thus increase customer satisfaction, retention, and average revenue per user (ARPU).

With approximately 8 million mobile subscribers, Shandong Mobile ranks fourth in terms revenue, and first in terms of service among China Mobile subsidiaries. Shandong Mobile's investment focus has been on advanced software solutions, to obtain and capitalize on business intelligence, and to further improve services. AsiaInfo also provided CRM solutions to Yunnan Mobile, another large subsidiary of China Mobile in August 2002. The proven quality of AsiaInfo's software solutions is an important factor in this contract win.

"This contract win further demonstrates our rapidly expanding market share and leadership position in the management software solutions market," said James Ding, president and Chief Executive Officer of AsiaInfo. "The intense competition among mobile carriers in China is stimulating an increasing demand for analytical CRM solutions. As carriers increasingly focus on software solutions and prefer to work with well established vendors, we are confident that AsiaInfo's leading position will be further strengthened."

About AsiaInfo Holdings, Inc.

AsiaInfo Holdings, Inc. (Nasdaq:ASIA) is a leading provider of telecom software solutions in China.

The company's full range of solutions include Network Infrastructure, Operation Support Systems and Service Applications. AsiaInfo's products and services cover network services, including design, implementation, operation and optimization; customer care and billing software, decision support system software; and service applications encompassing messaging, broadband, wireless and other advanced applications.

A Delaware-registered company, AsiaInfo has constructed national backbones and provincial access networks for all of China's major national telecom carriers since 1995, including China Telecom, China Netcom, China Mobile, China Unicom and China Railcom. Since 2000, the company has successfully shifted its focus from Internet infrastructure construction to the provision of a full suite of telecom software solutions.

For more information about AsiaInfo, please visit http://www.asiainfo.com.

The statements in this news release contain forward-looking statements that involve risks and uncertainties that could cause actual results to differ from anticipated results. Further information on risk factors that could affect AsiaInfo's results of operation are detailed in AsiaInfo's registration statement, as filed with the Securities and Exchange Commission. A copy of the registration statement, including exhibits, may be reviewed at the Commission's public reference room at Judiciary Plaza, 450 Fifth Street, N.W., Washington, D.C. 20549. The registration statement and other company filings can also be reviewed by accessing the Commission's Internet site at http://www.sec.gov, which contains reports, proxy and information statements and other information regarding registrants that file electronically with the Commission.