Business Services Industry
DePaul University Signs With PaeTec Communications
Business Wire, Jan 6, 2003
Business Editors & Telecommunications Writers
FAIRPORT, N.Y.--(BUSINESS WIRE)--Jan. 6, 2003
PaeTec Corp., a holding company whose principal subsidiary is PaeTec Communications, Inc., an integrated communications provider, today announced that DePaul University has contracted with PaeTec for telecommunications services for both its administrative and student populations.
PaeTec expanded its network footprint with the inclusion of Chicago in 2001. Its Chicago switching center currently services more than 300 customers including 11 universities in and around the Chicago area. DePaul is the latest addition to PaeTec's ever increasing Chicago customer base. PaeTec's higher education customers generate more than $36 million in annual revenues for the Company.
PaeTec's success can be attributed to its proven ability to provide customers with an extensive package of integrated voice, data, Internet and communications management services, coupled with competitive pricing and quality customer care. PaeTec's commitment to service excellence is further exemplified by its distinction as the first competitive local exchange carrier to be ISO 9002 certified. Furthermore, PaeTec's flexibility and bundled service approach continues to generate strong demand among many organizations, particularly colleges and universities.
"PaeTec is an outstanding company and we are extremely pleased to be working with them," said John Ourada, operations manager for networks and telecommunications at DePaul. "Not only did we experience a rapid and seamless cutover, we consistently receive pro-active and exceptional customer care from them."
"We are delighted to be able to deliver a comprehensive solution to DePaul University, enabling them to more effectively manage their large communications networks," said Dan Maynard, PaeTec's vice president and regional sales manager for Chicago. "PaeTec's depth of support to our customers, particularly colleges and universities, is what really distinguishes us from our other competitors. We are truly committed to providing superior customer care and look forward to the opportunity to offer other businesses in Chicago our high quality, cost-effective communications services."
Based in Fairport, NY, PaeTec Communications, Inc. is an integrated communications provider offering broadband services, including advanced voice and video, enhanced data, and communications management services to medium-sized and large businesses, colleges and universities, hospitals, hotels, governmental organizations and affinity groups. PaeTec serves customers in 27 markets, including: Albany, Baltimore, Boston, Buffalo, Chicago, Connecticut, Fort Lauderdale, Long Island, Los Angeles, Miami, New Hampshire, New Jersey, New York City, Orlando, Orange County, Philadelphia, Pittsburgh, Rhode Island, Rochester, San Diego, Northern Virginia, Syracuse, Washington DC, and Western Massachusetts. PaeTec currently has over 975 employees. For further information, please visit the PaeTec website at http://www.paetec.com.
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