Business 2.0 Selects Banter Server for `Essential Business Software Tool Kit'

Business Wire, Jan 7, 2003

Business Editors/High-Tech Writers

SAN FRANCISCO--(BUSINESS WIRE)--Jan. 7, 2003

Banter today announced that Business 2.0 magazine selected Banter Server, the leading platform for understanding informal written communication, for its third annual 'Essential Business Software Tool Kit,' a definitive list of 53 companies and technologies that will make business faster, smarter, more transparent and more productive. The list is featured in the February 2003 issue, which appeared on newsstands Jan. 6.

The editors of Business 2.0 created the list (in previous years called the 'Owner's Manual') in conjunction with Meta Group, a Stamford, Connecticut-based information technology research and consulting company. According to Business 2.0, the technologies featured in the guide "pry open once-closed information loops and allow executives to see through layers of management to real-time data."

"It is a privilege to be recognized by such top industry observers as Business 2.0 and Meta Group," said F. Thomas Aden, president and CEO of Banter. "Readers of the guide will be interested to know that Banter's technology has delivered proven results for companies like Wells Fargo, RBC Financial Group, ABN AMRO, Nintendo, Roxio and VeriSign."

The 'Tool Kit' -- a foldout section of the magazine containing technology descriptions, vendor recommendations and price points -- divides business technologies into five broad functions: Business Applications, Integration and Development Platforms, Business Process Management, Operations and Security and Web Applications. Banter Server is listed under Business Applications.

Banter is the market leader in providing enterprises with infrastructure technology that understands informal, written communication and enables applications to automatically respond to, route, categorize or filter the communication. Banter partners with CRM leaders such as Siebel, KANA, Remedy, Avaya and divine.

Global 2000 enterprises requiring combined quality and cost efficiency in the areas of e-mail response management, Web self-service, customer agent assistance and e-mail productivity use Banter Server to quickly integrate Banter's patented technology into their existing IT environment. Other uses include e-mail filtering and surveillance.

Banter Server is a highly scalable .NET, SOAP, COM and Java-enabled open infrastructure platform that integrates into existing or new IT systems. Banter Server supports more than 10 European and Asian languages, including English, French, German, Spanish, Dutch, Italian, Portuguese, Japanese, Chinese and Korean.

Pricing for Banter Server is based on volume or the number of users, depending on the application. Contact 415/284-2600 or sales@banter.com for more information.

About Business 2.0

Business 2.0, a monthly magazine about what works in business today, is published out of The FORTUNE Group at Time Inc., an AOL Time Warner company. For more information, visit www.business2.com.

About Banter

Banter Inc. provides technology that understands people. Powered by a patented, unique, real-time adaptive engine, Banter's solutions address critical needs in managing information flows and customer relationships including applications for e-mail, on-line self-help, content management and business process automation. Based in San Francisco, Banter is backed by FTVentures, RBC Financial Group, Mayfield Fund and others. Banter's customers range from members of the Fortune 500 to emerging companies and include such global entities as ABN AMRO America, VeriSign, and Wells Fargo Bank. In addition, Banter partners with software leaders Siebel, KANA, Remedy, Avaya and others. For more information about how Banter can help your business, please visit the company's website at http://www.banter.com or call toll free 877/992-2683.