Motorola's Commercial, Government and Industrial Solutions Sector -CGISS- Selects Richardson to Deliver Web-based Sales Training

Business Wire, Jan 8, 2003

Business Editors/High-Tech Writers

PHILADELPHIA--(BUSINESS WIRE)--Jan. 8, 2003

Richardson, a leading sales training and consulting firm, today announced that Motorola's CGISS organization, has selected Richardson to provide a comprehensive online sales training.

This high-impact eLearning sales training solution will provide more than 3,000 Motorola dealers including their employees with an on-demand, online sales training curriculum that covers all phases of the sales cycle - from the first call to closing.

Users will have real-time access to Richardson QuickSkills(TM) eLearning courses that cover consultative selling, negotiating, and coaching.

These interactive, time-tested programs allow users to face challenges, practice in real-time, and receive intensive coaching and feedback to help build the necessary skills and strategies needed to lead successful dialogues, create long-term relationships, and close more business.

"Richardson's eLearning QuickSkills are a perfect fit for both our internal and external training strategy. The unique design of Richardson's eLearning provides a realistic, interactive online training experience that can be applied directly to relevant sales situations," says Julia West, Motorola director of Worldwide Learning Services. "The comprehensiveness of the Richardson curriculum clearly provides significant value to improve skills and enhance performance. It offers the depth, flexibility, and impact we need to change behavior and strengthen business results."

"We are thrilled to be working with Motorola/CGISS to provide an online sales training initiative," says Linda Richardson, President and CEO of Richardson. "Motorola is an acknowledged leader in training and development. It is an honor to be able partner with a company so dedicated to across the board training excellence."

About Richardson

Richardson (www.richardson.com) is a leading sales training and consulting firm. We accelerate the productivity of sales people by insuring they have the skills, strategies, and processes to achieve their objectives and implement their organization's strategy.

Utilizing our comprehensive curriculum, coaching, and consulting, we help develop the critical skills sales organizations need to win. Our curriculum includes sales, sales management, strategy, negotiations, and service training delivered through seminars, one-on-one and team coaching, and interactive eLearning.

Leveraging more than 25 years of seminar and consulting experience, Richardson now offers eLearning Richardson QuickSkills as a flexible, interactive, high-impact eLearning alternative to clients and individuals worldwide.

The Richardson QuickSkills are available through the Sun(TM) Enterprise Learning Platform, offered by Sun Educational Services, which is the training group of Sun Microsystems, Inc. To deliver synchronous learning events and real deal coaching, Richardson partners with Centra.

Centra (NASDAQ:CTRA) is the world's leading provider of software infrastructure and ASP services for eLearning and business collaboration.

About Motorola

Motorola, Inc. (NYSE:MOT) is a global leader in providing integrated communications and embedded electronic solutions. Sales in 2001 were $30 billion.