Arthur D. Little Appoints New North America Management Team Members; Leading Management Consulting Firm Positions for Growth and Expansion

Business Wire, July 21, 2003

Business Editors

BOSTON--(BUSINESS WIRE)--July 21, 2003

Arthur D. Little, the leading independent global management consulting firm, today announced new executive appointments for North America. Thomas Manning will assume the Managing Director role, and Director Paul MacKinnon will join the management team as it redefines and expands its presence in the United States, Canada and Mexico.

"As a pioneer in the consulting industry, Arthur D. Little is renowned for its ability to combine industry, functional and technology expertise to provide innovative solutions. Today, management consulting is going through considerable change, driven by a contraction in the industry and a requirement to be more accountable for results," said Manning. "Our ability and experience in connecting our strategic work with implementation activities positions us well to compete in today's marketplace."

Under the direction of the new management team, Arthur D. Little will focus on key areas of interest across several industries from consumer goods to process industries including Chemical, Life Sciences, Financial Services and Energy. "Arthur D. Little is starting to see emphasis on growth strategies as the business outlook begins to improve - but without losing the efficiencies gained from recent cost reduction programs," said MacKinnon. "We are seeing a broad range of companies investing in areas that balance this need, such as supply chain and customer management services."

The team's primary goal in North America is to grow Arthur D. Little's presence in key industries that will benefit from the firm's deep understanding of technology and its global capabilities. The firm's global service capabilities are ensured through a close working relationship between Arthur D. Little colleagues around the world and a culture of innovation, creativity, integrity and commitment to outstanding client satisfaction.

The Arthur D. Little Global Management Team

Arthur D. Little's global management team (GMT) is made up of leaders from each of the firm's market areas and is chaired by Richard Clarke, Managing Director of Arthur D. Little, UK. The GMT determines Arthur D. Little's global strategy and helps provide direction to, and coordination between, each of the firm's market operations. Manning will join the GMT in his new role. Each market area focuses on their specific client and market needs, relying on centralized operations in the areas of marketing, human relations, and the distribution of intellectual capital.

Thomas Manning

Manning has more than 20 years of experience in strategy and operations management consulting. Prior to joining Arthur D. Little, Manning was the founder, President & CEO of CMG, a management consulting firm, focused on developing operational solutions for customer focused business strategies. Prior to CMG, he was a senior vice president of Digitas, where he developed a highly successful consulting group, a founding partner of Exchange Partners, Inc., a strategy consulting firm and before that he was with Ernst &Young.

He received his MBA from the Carroll Graduate School of Management at Boston College and a Bachelor of Science in Finance from Merrimack College.

Paul MacKinnon

Since joining Arthur D. Little in 1992, MacKinnon has led and consulted on a wide-range of projects for clients conducting vision and strategy development, operations redesign and information management improvement.

MacKinnon has also led a number of large assignments for the U.S. Postal Service's Logistics Group in developing strategy, redeveloping the logistics information infrastructure and developing and implementing Operations Centers.

Prior to joining Arthur D. Little, MacKinnon worked extensively in the defense and aerospace industry performing a variety of managerial tasks in program management, procurement, and contracts administration.

MacKinnon is a graduate with distinction of the Arthur D. Little School of Management with a Master of Science degree in Management. He also holds a B.S. degree in Management, concentrating in Marketing, from Babson College.

About Arthur D. Little

Arthur D. Little founded the consulting industry, and is the longest continuously operating independent global management consulting firm. Arthur D. Little has more than 116 years of experience helping clients develop practical strategies that mobilize businesses to achieve fast and sustainable performance improvement. Today, the firm continues that heritage, uniting strategy and tactical implementation for clients in more than 15 industries, from transportation and automotive, to consumer goods, to pharmaceutical. With 34 offices in 25 countries, the Arthur D. Little global network provides clients the resources of more than 1,000 consultants worldwide. For more information about Arthur D. Little, visit their website at www.adl.com.

This press release contains forward-looking statements based on current expectations. These forward-looking statements entail various risks and uncertainties that could cause actual results to differ materially from those reflected in these forward-looking statements. Risks and uncertainties about the Company's business are more fully discussed in Management's Discussion and Analysis published in the Company's annual report.