NetScaler Prepares Ticketmaster for Future Growth; World's Largest Online Ticketing Site Deploys NetScaler's Secure Application Switch to Handle Increasing Volume of User Transactions

Business Wire, June 10, 2003

Business Editors

SANTA CLARA, Calif.--(BUSINESS WIRE)--June 10, 2003

NetScaler, Inc., a leading provider of web application traffic control systems, today announced that Ticketmaster, the world's leading ticketing company, has deployed NetScaler's RS9800 Secure Application Switch at its highly trafficked online ticketing site www.ticketmaster.com. The RS9800 Secure Application Switch has greatly improved the delivery of Ticketmaster's rich set of applications and content. Last year alone, these applications and content helped Ticketmaster sell more than 95 million tickets on behalf of its clients to the public.

"The sheer volume of traffic that Ticketmaster processes on any given day makes it important for us to make the performance of our network infrastructure a high priority," states Alan Waldman, director of operations for Ticketmaster. "NetScaler's unique Request Switching technology immediately improved our server performance. Equally important, the improvement in our site's responsiveness -- powered by NetScaler -- is leading to enhanced customer satisfaction."

Ticketmaster's performance requirements are driven by its continued growth. Selling close to 100 million tickets online last year, Ticketmaster's online e-commerce site www.ticketmaster.com receives hundreds of queries from site visitors each second during peak hours. In order to continue delivering the high quality end user experience its customers have become accustomed to while undergoing its phenomenal growth, the company turned to NetScaler's RS9800 Secure Application Switch for its ability to optimize application performance and delivery through its unique application layer Request Switching(TM) technology.

"We are pleased to welcome Ticketmaster to our growing base of customers. NetScaler's Secure Application Switch continues to help our customers optimize network performance and security, while also preparing for future growth," says B.V. Jagadeesh, president and CEO, NetScaler. "Moreover, having our solutions deployed by world-class customers like Ticketmaster.com gives us added excitement in knowing that our technology is being used to improve the online ticket buying experience for millions of people around the world."

About Ticketmaster

Ticketmaster, the world's leading ticketing company, sold more than 95 million tickets valued at more than $4 billion in 2002, through www.ticketmaster.com, one of the largest e-commerce sites on the Internet, more than 3,500 retail Ticket Center outlets and 19 worldwide telephone call centers. Ticketmaster serves more than 8,000 clients worldwide and acts as the exclusive ticketing service for hundreds of leading arenas, stadiums, performing arts venues, and theatres and is the official ticketing provider and supporter of the Athens 2004 Olympic Games. Ticketmaster is headquartered in West Hollywood, California and is a division of USA Interactive (Nasdaq:USAI).

About NetScaler

NetScaler, Inc. is the leading provider of web application traffic control systems that enable enterprises, e-businesses and service providers to ensure the continuous, secure delivery of their web-based applications while dramatically lowering the cost of their operations. Powered by NetScaler's patented Request Switching(TM) technology, the NetScaler product line uniquely combines application-level security, protection, optimization and switching into a central point of web application control forming a powerful complement to existing network infrastructures.

NetScaler's worldwide headquarters are located in Santa Clara, California. The company's products are available direct and through a variety of channel partners globally. For more information please visit http://www.netscaler.com.

NetScaler, Request Switch and Request Switching are trademarks of NetScaler, Inc. in the United States and other countries. All other companies and products mentioned herein may be trademarks of their respective holders.