Business Services Industry

Multimedia Available: J.D. Power and Associates Reports: Economic Woes Contribute to a Decline in Satisfaction with Electric Utilities Among Midsize Business Customers

Business Wire, March 19, 2003

Business Editors

ADVISORY...for Wednesday (March 19)

NOTE TO EDITORS: Multimedia Assets Available With This Story

Include Logos, Photos, Text News Releases

--(BUSINESS WIRE)

Rising electric bills, coupled with the slumping economy, are taking a toll on the satisfaction levels of business customers with their electric utility companies, according to the J.D. Power and Associates 2003 Electric Utility Midsize Business Customer Satisfaction Study(SM) released today.

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