Charter One Auto Finance to Participate on the DealerTrack Auto Finance Platform; Financing Sources Available on DealerTrack Now Exceed 45

Business Wire, Oct 20, 2003

Business Editors/Automotive Writers

MELVILLE, N.Y.--(BUSINESS WIRE)--Oct. 20, 2003

DealerTrack, Inc. today announced that Charter One Auto Finance has joined the growing list of indirect auto financing sources participating on the DealerTrack(TM) platform.

Dealer customers of Charter One are now able to access the company's financing programs on DealerTrack 24-hours-a-day, seven-days-a-week. Through the platform, these dealers can submit credit applications to Charter One and monitor their real-time status. They can request credit reports and connect with additional financing sources on the platform, as well as integrate information from the DealerTrack platform with leading dealer management systems.

"Charter One Auto Finance believes in the importance of automating the processes associated with automotive finance," said Mike Holloway, president of Charter One Auto Finance. "DealerTrack has proven its value in this area, and we look forward to leveraging the platform to drive greater efficiencies and cost savings both for our business and that of our dealers."

"We're very pleased to welcome another of the nation's top financial services institutions to the DealerTrack platform," said Mark O'Neil, DealerTrack president and chief executive officer. "We look forward to supporting Charter One as it continues to enhance its service to, and relationships with, its dealer customers."

About DealerTrack, Inc.:

With over 21,000 dealers and over 45 financing sources currently connected, DealerTrack is North America's premier independent Web-based platform that automates and accelerates the entire automotive financing process. The DealerTrack suite of products includes credit application processing, credit report access, electronic contracting and lease comparisons - all in one easy-to-use, integrated solution. Additionally, the DealerTrack platform features integration with top dealer management systems for credit application processing and credit report access. More information on DealerTrack is available at www.dealertrack.com or by calling 877-357-8725.

About Charter One:

Charter One Auto Finance is the auto finance subsidiary of Charter One Bank. Charter One Bank has $44 billion in total assets, making it one of the 25 largest bank holding companies in the country. The Bank has more than 550 banking center locations in Ohio, Michigan, New York, Illinois, Massachusetts, Pennsylvania, Vermont, Connecticut and entered Indiana in August 2003. The Company's diverse product set includes: consumer banking, indirect auto finance, commercial leasing, business lending, commercial real estate lending, mortgage banking, and retail investment products. For additional information, including press releases, investor presentations, committee charters, and reports filed with the SEC, investors are directed to Charter One's web site: www.charterone.com.