Business Services Industry

Agilent Technologies Introduces Industry's First Online Training for Gas Chromatography Instruments

Business Wire, April 21, 2004

Business Editors

PALO ALTO, Calif.--(BUSINESS WIRE)--April 21, 2004

Agilent Technologies Inc. (NYSE:A) today introduced the industry's first online training for gas chromatography, a technique highly used in petrochemical, hydrocarbon, chemical and environmental industries, where productivity and uptime are critical. This is the first in a series of Web-based training modules that will provide convenient, low-cost and in-depth instruction in the use of Agilent's analytical instruments.

"Online training significantly reduces training costs and time away from work while facilitating a higher level of training per employee," said May Van, newly appointed vice president and general manager of Agilent's consumables and services business for life science and chemical analysis. "As the world-leader in gas chromatography, we are proud to be the first and only company to offer this type of training to our customers. Through online training, lab managers can quickly build the skills of their instrument operators without the typical loss in productivity or the inconvenience of having to cover for absent staff that accompanies traditional training."

The training modules focus on the maintenance and operation of specific instrument components, with interactive animations that dynamically demonstrate how components work. The modules cover information immediately applicable to the work environment, including instrument theory, operation, routine maintenance, common problems and solutions. As a laboratory adds new components to an Agilent system, these online training modules provide a means to quickly expand or refresh operator skills.

Training modules are available in two forms: e-Learning on Demand and e-Learning Live. e-Learning on Demand modules are self-paced courses that laboratory professionals can take at any time. e-Learning Live modules offer 60- to 90-minute courses taught by a live instructor at scheduled times. Users interact with the instructor by telephone or through an online chat feature.

Training records, important to highly regulated industries, are retained automatically for completed modules. Additional Agilent and non-Agilent training courses can be added to a personal training profile to create a single, downloadable document of record.

Laboratory professionals can view module descriptions, register and purchase modules at www.agilent.com/chem/elearning. A three-minute online demonstration shows how the learning environment works and the type of content included.

About Agilent Technologies

Agilent Technologies Inc. (NYSE:A) is a global technology leader in communications, electronics, life sciences and chemical analysis. The company's 28,000 employees serve customers in more than 110 countries. Agilent had net revenue of $6.1 billion in fiscal year 2003. Information about Agilent is available on the Web at www.agilent.com.

Further technology, corporate citizenship and executive news is available on the Agilent news site at www.agilent.com/go/news.>