E.piphany to Make E.6 CRM Software Suite Available on Linux; Solution Provides Lower Costs, Open Environment and More Choice for Enterprise CRM Customers

Business Wire, August 2, 2004

SAN MATEO, Calif. -- E.piphany, Inc. (Nasdaq:EPNY), a leading provider of customer relationship management (CRM) solutions for consumer-oriented businesses, today announced that it will make the E.piphany(R) E.6(R) CRM software suite available on Linux. Delivering the E.6 CRM software suite on Linux will bring to market a cost-effective open computing environment for enterprise customers seeking a comprehensive CRM solution to optimize business processes and customer relationships. This initiative provides customers an additional platform for flexible, high-performance E.piphany CRM solutions that can be deployed in a modular fashion for maximum return on investment.

E.piphany has chosen Red Hat Enterprise Linux as its initial supported Linux platform. E.piphany has joined the Red Hat Ready partner program and will be demonstrating the E.piphany E.6 CRM software suite on Red Hat Enterprise Linux at the LinuxWorld conference in San Francisco this week, August 3-5, in booth #468.

"Enterprise software leaders like E.piphany are bringing their solutions to market on Red Hat Enterprise Linux, creating additional value and choice for the platform and increasing momentum for the open source movement," said Mike Evans, vice president of partner development, Red Hat. "E.piphany customers will benefit from the increased performance and dramatic cost savings Linux brings to their enterprise infrastructures."

With an architecture based on open standards and J2EE, E.piphany customers benefit from a commitment to open environments. This is especially important to maximize existing investments -- the J2EE architecture allows for ease of integration with existing enterprise infrastructures. The E.piphany E.6 software solution is based on an extensible J2EE infrastructure optimized for the Linux operating system as well as other industry platforms based on Unix and Microsoft Windows.

"Today's news provides additional choice and improved total cost of ownership for consumer-oriented enterprises who are investing in CRM," said Karen Richardson, CEO of E.piphany. "E.piphany recognizes the value of the open source movement and is taking action to deliver enterprise CRM solutions on Linux that will help increase profitability for our customers."

About E.piphany

E.piphany(R) provides CRM software solutions that increase profitability at the largest consumer-oriented companies by making every customer interaction intelligent. With over 475 customers -- including nearly 35 percent of the Fortune 100 -- E.piphany powers deep customer insights and optimizes each relationship from both a revenue generation and customer retention viewpoint. Built on the industry's most advanced, service-oriented architecture, E.piphany software solutions address problems that span business silos, departmental functions and geographic locations, and result in rapid, measurable ROI. With a suite of blended marketing, sales and service solutions, E.piphany enables global organizations to align touchpoints, processes and technologies around the most valuable enterprise asset -- the customer. With worldwide headquarters in San Mateo, CA, E.piphany serves customers in more than 40 countries worldwide. For more information please visit www.epiphany.com

Safe Harbor Statement

This press release contains forward-looking statements relating to future results that may be achieved by customers using the E.piphany E.6 software product and future sales opportunities. Actual results could differ materially from such forward-looking statements. Factors that could cause actual results to differ materially from the forward-looking statements include customers' individual purchasing decisions, competition and the introduction of new products and services by competitors, our ability to hire and retain qualified personnel, and general economic conditions. These factors and others are described in more detail in E.piphany's public reports filed with the Securities and Exchange Commission, such as those discussed in the "Risk Factors" section included in the E.piphany's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and in the E.piphany's prior press releases. E.piphany assumes no duty to update any statements made in this press release.

E.piphany, the E.piphany logo and E.6 are registered trademarks of E.piphany, Inc in the United States and other jurisdictions. All other trademarks are the property of their respective owners.