SPI Servisoft Attains CMMi Level 5, the Highest Standard for Software Process Maturity

Business Wire, August 23, 2004

NEW YORK -- SPI Technologies Inc., the largest independent provider of content outsourcing services, today announced that its software services division, SPI Servisoft, has been assessed at CMMi (Capability Maturity Model Integration) Level 5 by Carnegie Mellon University's Software Engineering Institute (SEI). The CMMi assessment was performed by an SEI-authorized independent lead assessor, QAI India Ltd.

CMMi Level 5 is the highest standard available to assess the maturity of an organization's software engineering processes. SPI Servisoft thus joins a select group of IT services companies that have attained this assessment. Moreover, the certification establishes SPI Servisoft as a quality provider of technology solutions focused on developing, integrating, and supporting mission-critical content management environments.

"Quality is a continuous SPI process," said SPI Technologies' President and CEO Ernest Cu. "The successful CMMi Level 5 assessment underscores our commitment to deliver maximum value to our customers. By implementing customer-centric world-class quality systems, we are able to meet and surpass the most stringent service delivery expectations of our global customers."

"This Level 5 assessment confirms that the systems we have in place are optimizing costs, schedules, performance and quality, while still minimizing overall risk," added Peter Maquera, President and Chief Operating Officer of SPI Servisoft. "The CMMi Level 5 assessment is a significant milestone towards our goal of being a preferred IT solutions partner to the Global 2000."

CMMi Level 5 is more elaborate and rigorous than its predecessor, CMM (Capability Maturity Model). CMMi has 22 process areas compared to CMM's 12, and 441 practices versus CMM's 208. The CMM benchmarking standard had previously been established as the accreditation framework for the IT industry to adopt best practices for software engineering.

About SPI Servisoft

Founded in 2000, SPI Servisoft delivers a wide range of technology-enabled professional services that support enterprises in the creation, conversion, management, and presentation of information. SPI Servisoft draws on the deep content-transformation domain expertise of its parent company, SPI Technologies Inc., to offer highly differentiated and cost-effective services in the publishing, healthcare and legal industries. SPI Servisoft provides these services using its global delivery model across multiple programming languages and platforms. SPI Servisoft has strategic partnerships with Documentum, the leading provider of enterprise content management solutions, and Greenwich Technology Partners, which delivers business-focused IT solutions in the areas most vital to large and medium enterprises, including Information Security, Multiservice Networks, and IT Service Management.

About SPI Technologies Inc.

Founded in 1980, SPI Technologies (www.spitech.com) provides IT-enabled outsourcing solutions that enable customers to resolve large-scale, complex content and data management problems in the legal/litigation support, publishing and healthcare industries. Through 18 locations in the U.S., Asia and Europe, SPI Technologies services more than 150 companies, institutions, non-profit organizations and government agencies worldwide. Customers include such industry leaders as Elsevier, The HW Wilson Company, Harvard University Press and The University of Chicago Press as well as major law firms, healthcare providers and Fortune 500 companies.

www.spitech.com

SPI Technologies is an ISO 9001:2000 company