Nuance Appoints Glenn Cross Senior Vice President of Sales and Professional Services; Company Reaffirms Second Quarter 2004 Revenue Guidance

Business Wire, July 13, 2004

MENLO PARK, Calif. -- Nuance (Nasdaq:NUAN), the voice automation expert, announced today that it is naming 25-year technology industry veteran Glenn Cross to the position of senior vice president of sales and professional services.

"Glenn's high-technology sales experience will be invaluable to Nuance as we continue to drive the voice automation market forward," said Chuck Berger, president and CEO of Nuance. "He's built enterprise software sales organizations capable of meeting the needs of global customers, developed strong reseller and integrator channels, and helped top companies increase their market leadership positions. We're excited to have him on board."

Most recently, Cross was with ActivCard, Inc., a leading enterprise software and security firm, where he was senior vice president of global sales and customer service. Prior to ActivCard, Cross was senior vice president of sales, service and business development for Palm, Inc., where he helped grow the company into a $1.2 billion provider of hardware and software for handheld computing. Additionally, Cross has held senior executive positions at Sun Microsystems, where he headed sales, business development, field marketing, training and operations for iPlanet, and was vice president of sales for the company's Javasoft division. While at iPlanet, he was responsible for nearly a half-billion-dollars of worldwide direct and partner sales. And at JavaSoft, he took the technology from inception to market dominance in just two years. He also managed sales efforts at Lotus/IBM, Adobe and other high technology companies.

In April, Nuance gave revenue guidance, for its second quarter ended June 30, of $13 million to $14.5 million. The company reaffirms that its revenue for the second quarter will be within this range.

About Nuance

In markets around the world, leading enterprises and telecommunications carriers -- including Avon, British Airways, Expedia, Nomura Securities, OnStar, Sprint PCS, United Parcel Service, Vodafone, Wells Fargo -- have worked with Nuance to ensure the best possible results from their investment in voice. Nuance is the global leader in voice automation, providing software and solutions to more than 1,000 companies worldwide. Nuance (Nasdaq:NUAN) is headquartered in Menlo Park, Calif., and has offices around the world. For more information, visit www.nuance.com or call 1-888-NUANCE-8.

This press release contains forward-looking statements with respect to Nuance. There is no assurance that the results contemplated by any such forward-looking statements will be realized. The following factors, risks and uncertainties, among others, could cause actual results to differ materially from those contemplated by such forward-looking statements: the risk that Nuance products will not achieve anticipated or projected performance levels, flexibility levels, cost savings, automation rates and/or other benefits in some or all circumstances; and other factors described in Nuance's filings with the Securities and Exchange Commission, including but not limited to Nuance's last-filed Form 10-Q. Nuance does not undertake to update any oral or written forward-looking statements that may be made by or on behalf of Nuance.

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