Summit Information Systems Unit of Fiserv Converts NIH Federal Credit Union

Business Wire, July 13, 2004

CORVALLIS, Ore. -- National Institutes of Health (NIH) Federal Credit Union has converted to Summit Information System's Spectrum core processing system running on the HP 9000 HP-UX platform. Summit Information Systems is a unit of Fiserv, Inc. (Nasdaq:FISV)

"In reviewing our solution options we were impressed with Summit's HP-UX hardware platform, as well as the flexible software functionality," said Lindsay Alexander, NIH FCU's President and Chief Executive Officer. "We believe the further efficiencies we will gain related to our member relationship management processes over the course of the next year with Summit's new front office Branch Suite applications will be significant."

Summit's base of large clients provided another important impetus, Alexander said.

"Large, technically sophisticated Summit clients are extremely advanced in their abilities to use Summit technology to maximize their member wallet share. We certainly won't have to reinvent the wheel as far as making best use of our technology resources," said Alexander. "We also found the Summit and NIH FCU cultures very compatible. Their approach to service and collaboration is right in line with our objectives."

NIH FCU, based in Rockville, Maryland, has more than $370 million in assets and serves more than 46,000 members.

In addition to the core system applications, NIH FCU also implemented several Summit modules, including Call-24, ACH, on-line credit cards with rebates and courtesy pay. NIH FCU also became the first Summit client to deploy a platform providing an in-house ability to control its entire ATM network.

In addition, NIH FCU also is the first Summit client to use Integrated Media Management's (IMM) browser-based electronic document presentment technology known as TotaleAtlas(R).

"NIH FCU is clearly a leader that requires a customizable in-house core solution in order to meet the demands of their growing member base," said Summit President Kevin Sparks. "The strength of Summit's applications is being able to provide completely open choices and flexibility to NIH FCU and we look forward to playing a key business partner role for them. We strive to understand each of our credit union clients' unique business challenges and focus on delivering better business solutions, not simply developing technology features."

Summit Information Systems, a unit of Fiserv, Inc., provides both in-house and hosted advanced technology solutions to more than 300 North American credit unions. For more than 20 years, Summit has focused on the long-term success of its clients by developing and supporting IT solutions, applications and network solutions. Summit provides product suites scaled to the needs of credit unions in addition to producing development tools for third-party application integration. The Summit Spectrum(R) system, the core of Summit's offerings, is a state-of-the art transaction processing system providing seamless front- and back-office functionality.

Fiserv, Inc. (Nasdaq:FISV) provides industry leading information management systems and services to the financial industry, including transaction processing, outsourcing, business process outsourcing and software and systems solutions. The company serves more than 15,000 clients worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance companies and agents, self-funded employers, lenders and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv reported $2.7 billion in processing and services revenues for 2003. Fiserv can be found on the Internet at www.fiserv.com.