Gulf Stream Coach ``Rolls On,'' Selecting glovia.com to Manage Company-Wide Operations

Business Wire, July 15, 2004

EL SEGUNDO, Calif. -- Largest Privately Held Recreational Vehicle Manufacturer Chooses Glovia for Support of Lean Manufacturing Initiatives, Web Services Capabilities and to Replace a Variety of Legacy Systems

Glovia International, a subsidiary of Fujitsu and a leading provider of extended ERP solutions for engineer-to-order and high volume manufacturers, announced today that Gulf Stream Coach, the industry's largest privately held recreational vehicle manufacturer, has selected Glovia's extended ERP solution, glovia.com, to manage their company-wide operations. The company selected glovia.com to replace a variety of legacy systems as well as support their Lean Manufacturing initiatives and make more services available online for dealers and customers. The company had previously considered solutions from Oracle and PeopleSoft (JD Edwards) before deciding to select Glovia.

Gulf Stream Coach produces a full line of recreational vehicles -- everything from travel trailers to luxury motor homes -- from five manufacturing facilities located in Indiana. The company plans to implement glovia.com at all of its manufacturing facilities and began at their luxury motor home division located in Nappanee, Indiana in March 2004. The facility is scheduled to go live in October 2004 with the other manufacturing facilities to follow.

"We wanted a solution to replace our variety of legacy systems as well as support our Lean Manufacturing initiatives. Glovia's company-wide solution will enable us to streamline processes and manage our mission-critical operations from one simple interface," states Dan Miller, IS Director for Gulf Stream Coach. "We also wanted a partner that would work with us to implement the solution in phases instead of the `big bang' -- or all at once approach -- many of the other ERP vendors we looked at required. Glovia met all our requirements and we are pleased to have selected a company that will work with us to meet our long-term goals."

Previously, Gulf Stream Coach had been running a variety of customized legacy systems that required excessive time and manual effort to integrate. This made obtaining the information necessary to make important company decisions difficult. Also due to the amount of manual entry required, the information was prone to errors. Gulf Stream Coach selected glovia.com to alleviate the manual integration process and provide real-time access to vital company information so crucial business decisions can be made quickly and with confidence.

Gulf Stream Coach has also long been involved in the practices of Lean Manufacturing, providing training and techniques and laying out the design of their facilities to eliminate waste, improve processes and better serve their customers. However, the information systems the company was employing were unable to support these lean initiatives and actually were beginning to hinder the processes. With glovia.com, the company has a solution with the proven ability to help streamline operations by providing the best information needed to control processes, coordinate enterprise-wide activities, monitor quality, and measure improvements as effectively as possible.

Another area of great interest to Gulf Stream Coach is leveraging the Internet to improve the services it provides to its network of dealers and end customers. The company wants to make it as easy as possible for their dealers to do business with them and will begin by moving services such as ordering of parts and registrations to the Web using glovia.com. Gulf Stream Coach also has plans to extend Web-based services to its customers including warranty claims online and allowing them to customize and order their recreational vehicles through the Internet.

"We are very excited to have been selected by such a prominent vendor in the recreational vehicle industry," states Yuji Nakasu, President and CEO for Glovia International. "Our solution has been designed to support the actual ways manufacturers, such as Gulf Stream Coach, produce their products. glovia.com's ability to support Web services and Lean Manufacturing will allow Gulf Stream Coach to streamline operations, increase overall productivity and improve customer service."

About Gulf Stream Coach

From entry-level towable products, to Luxury Class A motorhomes, Gulf Stream Coach is confident there is no better value available. Gulf Stream Coach takes pride in the fact that they offer the most innovative features sought in a recreational vehicle today. Gulf Stream Coach boasts a variety of industry firsts including two-zone living areas, exclusive sunroom slide-outs, the rugged new Endura Class C motorhome, the affordable diesel Crescendo, and the new Vista MB class B van. Great attention to detail and value that has made Gulf Stream Coach the fastest growing RV manufacturer for the past two years. For more information regarding Gulf Stream Coach and their products and services please visit www.gulfstreamcoach.com.

About Glovia International, Inc.