CommerceQuest To Host Global Financial Services Event Addressing Government Regulation Requirements and the Management of Business Processes

Business Wire, June 15, 2004

Business Editors

TAMPA, Fla.--(BUSINESS WIRE)--June 15, 2004

Leading Financial Services Experts to Discuss

Industry's Need for Enterprise Process Management

CommerceQuest Inc. today announced that it is hosting an event this week entitled, "The Financial Services Challenge: Managing Operations at the Far Side of the World." The event, which is taking place on Thursday in New York City, is expected to attract a number of leading financial services executives, directors and managers interested in learning how to compete more effectively in an increasingly regulated and global economy.

Achieving growth and increasing profitability are among the greatest challenges faced by financial services executives today, and driving toward both objectives may often seem like reaching to the far side of the world. CommerceQuest's event will address how executives can manage processes to support changing customer needs, respond to competition and meet the requirements of government regulation. Specifically, attendees will learn how enterprise process management can:

-- Reduce waste in key operational processes

-- Identify opportunities and advanced solutions to optimize

productivity

-- Leverage new tools and techniques to map, manage and improve

processes

-- Improve visibility and auditability of processes, activities

and transactions needed to meet regulatory requirements

"The ability to have insight into and understanding of all business processes is a growing demand among companies, particularly in financial services," said Mike Forster, Chairman and CEO of CommerceQuest. "Adopting new techniques to achieve enterprise level improvements is the key to focusing on a clear vision for the future. We are excited to collaborate with our financial services customers and leading industry experts at Forrester Research and Perot Systems in this endeavor."

Ken Vollmer, principal analyst at Forrester Research, will deliver the event's keynote presentation, "Why Process Management Matters to Financial Services." Providing additional perspectives on the financial services industry will be a customer executive from a leading global financial services institution and Jill Westman Mullen of Perot Systems' Financial Services Industry Group.

Financial services companies are working with CommerceQuest to drive efficiency and scalability and capture their existing processes in a modeling toolset. At the event, a global private bank will address the benefits that can be achieved with enterprise business process management, including end-to-end view of business processes, improved mapping, modeling and shaping of processes as well as greater efficiency and reduced costs across the business.

Ken Vollmer stated in the February 2004 research document, "Market Overview: Business Process Management," that the implementation of business process management (BPM) solutions has emerged as a key strategy that organizations are adopting with increasing frequency to improve the effectiveness of their core business processes. According to the January 2004 Forrester brief "Evaluating BPM Products in 2004," over 52% of financial institutions surveyed were in production or upgrading a BPM solution, had a pilot project or completing an initial rollout of a BPM project, or were in final stages of deciding on a BPM solution.

CommerceQuest's event will take place on June 17, 2004, from 7:30 a.m. to 9:15 a.m. at the Four Seasons Hotel in New York. For more information, please call (813) 639-6300.

About CommerceQuest (www.commercequest.com)

Founded in 1991, CommerceQuest is the only enterprise solutions provider that enables its customers to rapidly turn business strategy into business processes by fully integrating the work that people do with software systems that optimize business performance. CommerceQuest delivers a complete set of scalable business process management (BPM) solutions that leverage existing IT investments to unite people, processes and technology in a service-based architecture that spans the extended enterprise, from the mainframe to the Internet and everything in between. More than 500 industry-leading companies rely on CommerceQuest to help them integrate heterogeneous workflow and IT systems, including many of the Fortune 500 companies such as The Home Depot, Coca-Cola Bottling, Ahold, and American Express.

CommerceQuest is a privately-held company and a member of Internet Capital Group's (Nasdaq: ICGE) collaborative network of Partner Companies. For more information about CommerceQuest, please call us at 813.639.6300 or visit us on the Web at www.commercequest.com.