Business Services Industry
Corillian Customer Recognized as Most Reliable Online Banking Site; SunTrust Bank receives Keynote Performance Award for best reliability
Business Wire, June 21, 2004
PORTLAND, Ore. -- Corillian Corp. (Nasdaq:CORI), the top provider of online banking solutions to leading financial institutions, today announced that SunTrust Bank, a long-time customer of Corillian, was recently awarded the inaugural "Keynote Performance Award" in recognition for being the most reliable online banking site.
The Keynote Performance Awards are designed to honor, recognize and celebrate excellence in Web site performance. They are based on Keynote Systems E-Banking Transaction Performance Index, a Web transaction performance benchmark for improving the performance of a bank's most critical online banking services. The Index measures the total execution time and success rate for logging into an account and checking the account balance on selected Internet banking sites.
"We are extremely pleased to be recognized as the most reliable online banking site," said John McGuire, senior vice president and managing director of SunTrust Online. "We are committed to reliably providing our customers with real-time access to their accounts anytime, anywhere, and our partnership with Corillian has played a key role in fulfilling that commitment. The performance, scalability and reliability of the Corillian Voyager platform are unmatched in the industry."
"More than ever before, banks need to focus on ensuring that they deliver the highest levels of performance possible to their online banking customers," said Arnold Waldstein, vice president of marketing and business development for Keynote. "Consumers today expect high levels of online performance and reliability and frequently compare their online banking experiences to the likes of Yahoo!, EBay, Amazon.com and other well-known, high-performing consumer websites. Therefore, it is critical that banks focus on delivering world-class performance online and look beyond their traditional bank competitors in setting their standards of online banking performance excellence. SunTrust has realized this and is doing an excellent job of ensuring their underlying technology platform decisions lead to world-class levels of online performance."
Keynote's indices are recognized as benchmarks for understanding, comparing and improving Web site performance from the all-important end user perspective. They represent what a typical end user in the U.S. would experience when going to a leading online banking Web site to search for information or perform a transaction.
"The recognition that our customers receive for their online banking efforts is a validation of our industry-leading products and services," said Alex Hart, president and CEO of Corillian Corporation. "Online banking users continue to demand the highest levels of performance, reliability and usability as they manage their finances online. This recognition continues to set Corillian apart as the industry standard for online banking solutions."
For more information about Keynote's Performance Awards, click: http://www.keynote.com/news_events/performance_awards.html. To read more about Keynote's Web transaction indices and the methodology behind them click: www.keynote.com/downloads/whitepapers/webtxn-methodology052704.pdf
About Keynote
Founded in 1995, Keynote Systems (Nasdaq:KEYN), The Internet Performance Authority(R), is the worldwide leader in Web performance measurement and management services that improve the quality of e-business. Keynote's services enable corporate enterprises to monitor, benchmark, test, diagnose and optimize their e-business systems both inside and outside the firewall. Over 2,100 corporate IT departments and 19,625 individual subscribers rely on the company's easy-to-use and cost-effective services to increase revenues and reduce downtime costs, without requiring additional complex and costly software implementations.
Keynote is The Internet Performance Authority due to the company's global infrastructure of over 1,600 measurement computers in more than 50 cities worldwide that capture and store on a daily basis over 40 million Internet performance measurements, frequent media citations quoting Keynote's Web performance data and analysis and the company's growing range of market-leading Web performance indices for vertical markets (http://www.keynote.com/solutions/solutions_pi_index.html).
About Corillian Corporation
Corillian is the top provider of online banking solutions to leading financial institutions. Empowered with Corillian solutions, some of the world's most visionary financial institutions provide their customers with the tools to manage their finances more effectively. Corillian's solutions are unmatched in reliability and performance and successfully scale at some of the world's largest financial institutions. Corillian's proven solutions enable financial institutions to deliver innovative services enterprise-wide, across multiple delivery channels and multiple lines of business. The Corillian Voyager platform provides secure and scalable account access and transaction processing for a wide variety of applications built by Corillian's expert software developers, by Corillian-certified partners and by the in-house development organizations of some of the world's best financial institutions. For more information about Corillian Corporation, visit the company's Web site at http://www.corillian.com.
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