FrontRange Solutions Launches GoldMine Integration Services for Microsoft Exchange Server

Business Wire, June 9, 2004

Business Editors/High-Tech Writers

COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--June 9, 2004

FrontRange Solutions USA Inc., a global leader in the Small-to-Mid-Enterprise (SME) and distributed enterprise markets, today announced the immediate availability of GoldMine(R) Integration Services for Microsoft(R) Exchange Server.

The new integration syncs Microsoft Exchange Server with popular GoldMine Corporate Edition solutions and allows entire companies to view designated shared calendars, schedule appointments and access contacts whether they are using GoldMine Corporate Edition or Outlook via the Exchange Server. Responding to a growing demand for increased connectivity between applications, the new calendaring capabilities expand the reach of GoldMine users, increasing productivity, efficiency and revenue.

The integration is perfect for users wanting to share calendar and contact data between Microsoft Outlook and GoldMine where Outlook is the main application for calendaring and GoldMine is used to execute contact management and sales automation activities.

Kevin J. Smith, FrontRange Solutions vice president of products, said the integration is a natural extension of GoldMine and addresses customer needs for boosting productivity and effectiveness and maximizing their return on investment: "With the GoldMine integration for Microsoft Exchanger Server, clients can spend more time selling and less time coordinating schedules with people in the organization by bridging the gap between GoldMine and Outlook."

Eliminating the frustration of getting double booked for meetings, the GoldMine integration with Microsoft Exchange Server tightens the communication circle by allowing a user to:

-- Schedule meetings with GoldMine users in the Outlook calendar,

and have those meetings appear on the GoldMine user's

calendar, without ever opening GoldMine

-- Check a user's availability on a GoldMine calendar from within

the Exchange scheduling tool in Microsoft Outlook to easily

plan meetings and events with GoldMine and Outlook users.

-- Copy GoldMine contact information from GoldMine to a public

folder in Exchange to allow Outlook users to see GoldMine

contact information

-- Send information from an Exchange public calendar to a

GoldMine user's calendar to keep everyone in the loop.

GoldMine Integration Services for Microsoft Exchange Server requires Exchange 2000 or higher and supports GoldMine Corporate Edition 6.0 or higher. FrontRange is also introducing GoldMine(R) Integration Services for Microsoft(R) Outlook(R) for synchronized email and contacts. For more information from a FrontRange Solutions partner, call 800-776-7889.

About FrontRange Solutions

FrontRange Solutions USA Inc. is a leading international provider of Service Management and CRM solutions that have been used by more than 130,000 companies and over 1.5 million users worldwide to automate and manage IT projects and customer-facing initiatives.

A leader in consolidated sales and service solution suites, FrontRange established its reputation with the award-winning GoldMine(R) family of solutions for business relationship management, team-based contact management and sales forces automation; and with HEAT(R) solutions for complete service management including Help Desk, Knowledge Management, Asset Management and Service Level Management.

FrontRange's expanded family of solutions include: IT Service Management (including HEAT(R)), Infrastructure Management, Contact Center Management, Customer Service, and Sales, Marketing & Relationship Management (including GoldMine(R)). FrontRange products are designed specifically for small- to mid-sized enterprises and distributed enterprises. Customers represent over 50% of the Fortune 500 and over 75% of the FTSE 100. More than 80 diverse industries use FrontRange products, including Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks, and Turner News Network. For more information, call 800-776-7889 or visit www.frontrange.com.