First Tennessee Bank Selects VECTORsgi Solutions for Check 21 Efficiencies; Solutions Will Accelerate Bank's Check 21 Preparedness

Business Wire, May 12, 2004

Business Editors

ADDISON, Texas--(BUSINESS WIRE)--May 12, 2004

VECTORsgi, a leading provider of banking transaction applications, announced that First Tennessee Bank has selected its virtual capture software and image replacement document (IRD) management tool. Virtual capture will enable the bank's image-based check clearing service called First Express to support image exchange. The IRD manager will help reduce the number of paper checks the bank returns to customers on a monthly basis and provide the ability to create IRD Cash Letters. First Tennessee Bank is among the nation's leaders in check clearing.

First Tennessee will use VECTORsgi's virtual capture software for receiving data and image records. The virtual process of clearing checks will eliminate the need for paper checks and sorters in the process. The flexible IRD manager will allow the bank to print outgoing IRD Cash Letters and to create the electronic documents for image statements and its ARP corporate customers.

First Tennessee Bank's Vice President Rick Creel said the software would increase the bank's competitive advantage. "Even though we have already established a reputation for our ability to efficiently and expeditiously clear checks, we continue to look for avenues to improve our services," Creel said. "VECTORsgi's prominence and understanding of what it takes to be successful in the Check 21 world gives us an opportunity for further improvement."

VECTORsgi is leading the way in assisting banks to meet Check 21 goals through its line of VECTOR Solutions. These image-related Solutions have built a strong reputation for performance -- no other system can populate an image archive as accurately and reliably. For example, VECTOR:Capture products exceed Six Sigma performance standards -- the products are also scalable and will run on many image capture devices and in any quantity either centralized or distributed.

"Our 'Check 21 ready,' image-enabled financial transaction processing solutions will further distinguish First Tennessee Bank as a major player in the check clearing arena," said Sydney Smith Hicks, president and CEO of VECTORsgi. "We are exceptionally pleased to assist them in the quest for higher productivity and lower operating costs."

First Tennessee will begin full implementation of the VECTORsgi solutions before Oct. 28, the official start date of the Check 21 legislation.

About First Tennessee Bank

The First Horizon National Corp. (NYSE:FHN) family of companies provides financial services to individual and business customers through:

-- First Horizon Home Loans, headquartered in Irving, Texas,

which earned a top-10 ranking in customer satisfaction from

J.D. Power and Associates;

-- FTN Financial, headquartered in Memphis, Tenn., one of the

nation's top underwriters of U.S. government agency

securities;

-- First Tennessee Bank, headquartered in Memphis, Tenn., which

has earned one of the highest customer retention rates of any

bank in the country; and

-- First Horizon Merchant Services, headquartered in Englewood,

Colo., one of the largest processors of credit card payments

for the travel and entertainment industry.

About 12,000 employees of these companies provide financial services through more than 1,000 offices located in more than 40 states. AARP and Working Mother, Business Week and Fortune magazines have recognized

FTN companies as some of the nation's best employers. FTN also was named one of the nation's 100 best corporate citizens by Business Ethics magazine. More information can be found at www.FirstTennessee.com.

About VECTORsgi

VECTORsgi is a leading provider of financial transaction processing, image exchange, item processing, dispute resolution, and e-commerce solutions to financial institutions around the world since 1976. Financial institutions of all sizes depend on its products and services to provide innovative transaction processing solutions including solutions to maximize the benefits of check truncation legislation. VECTORsgi products have been licensed more than 2,300 times. VECTORsgi is named after its key product line. For more information, visit the company's Web site at www.VECTORsgi.com.