Business Services Industry

IMlogic Announces Availability of First Internationalized IM Management System for Global Enterprise IM Deployments

Business Wire, May 24, 2004

Business Editors/High-Tech Writers

Microsoft TechED 2004

SAN DIEGO & WALTHAM, Mass.--(BUSINESS WIRE)--May 24, 2004

British Telecom, Scottish Power, and Argus Media Join Growing Ranks of Global 2000 Customers

At the Microsoft TechEd Conference & Expo, IMlogic Inc., a leading provider of enterprise software solutions for the rapidly growing Instant Messaging (IM) market, today announced the immediate availability of the newest version of its flagship product, IMlogic IM Manager 6.5. The new release will offer support for enterprises looking to embrace and leverage IM as a business-critical tool while meeting diverse, multi-national IM management and compliance requirements demanded of a global organization. Available within 30 days, IMlogic IM Manager 6.5 is the first internationalized IM management system to address the rigorous deployment, integration, and administration requirements of the largest Global 2000 enterprises.

Recognized as the market share leader and the widest deployed IM management system with more than 400,000 seats, IMlogic customers include the largest enterprises across the finance, energy, healthcare, media, communications, technology, government, and manufacturing sectors. In response to the increased demand for IMlogic's IM management solutions, IM Manager 6.5 is designed to meet the demands of global, multi-national enterprises by offering:

-- Support for Foreign Languages: IM Manager 6.5 will ship with

enhanced support for all foreign languages supported by

network partners AOL, MSN, and Yahoo required of

multi-national enterprises.

-- Real-time Global Reporting: IM Manager 6.5 will allow

centralized and delegated administration, including the

capability for IT managers to manage and report on IM usage

trends and policies by geography across a global organization.

-- Global and Regional Policy Enforcement for International

Deployments: Global organizations now have the ability to

provide uniform policy administration for national and

international compliance regulations in the United States and

the UK such as NASD, SEC 17a-4, FERC, HIPAA, SOA, and the

European Data Protection Act.

-- Administration and Supervision from Multiple Time Zones: IT

administrators can now perform administration, review and

supervision capabilities in synchronization across global time

zones.

"We are excited to expand our reach into the European marketplace, a move that will help increase our ability to meet our global customers needs in a timely fashion." said Francis deSouza, CEO of IMlogic, "The internationalized release of IM Manager will allow us to rapidly meet the demand of new international markets that require multi-national IM management requirements."

IMlogic IM Manager is the leading enterprise-class IM management solution to bring centralized control, reporting, and security to traditionally unmonitored and uncontrolled enterprise IM usage. Its extensible architecture enables companies to leverage existing security infrastructures, or incorporate best-of-breed and corporate-standard solutions in order to accelerate deployment time and minimize risk. IM Manager is powered by the IMpulse(TM) engine, patent-pending core technology developed in partnership with IM technology leaders that ensures the scalability, reliability, and performance of mission-critical IM traffic. Recognized as the most widely deployed IM Management system today, the IMpulse(TM) engine is the most trusted technology for enterprise IM usage available in the market.

Customer Demand Drives International Expansion

Having established a European hub with the opening of its sales office in the United Kingdom in October 2003, IMlogic has a European customer base across multiple industries. Most recently, Argus Media Group, the world's leading privately held energy price and news reporting service, joined a growing international customer base that includes Scottish Power and BT Wholesale in deploying IM Manager 6.5.

"This new version of IM Manager is designed specifically with the needs of worldwide organizations in mind," said Derek O'Carroll, Managing Director EMEA, IMlogic. "With this offering we will be able to easily extend our leadership position throughout Europe."

"All our employees use IM everyday to communicate with colleagues and external contacts. In the fast moving and volatile world of energy trading, our journalists do not want to miss a thing and we believe using IM gives an essential vehicle for real-time communication with a wide variety of industry contacts," comments Jim Hughes, IT Manager, Argus Media Group. "To meet industry best practice we wanted to archive all IM messages for 7 years and also provide an invaluable central, searchable IM information source for the journalists. We felt IMlogic provided the only serious option to provide these capabilities," Hughes concludes.

Additionally, IMlogic has established expanded development capabilities by opening a research and development center office in Pune, India. Through the opening of the India office, IMlogic will be able to address the needs of worldwide organizations by continually delivering comprehensive IM management solutions and multi-network IM application systems for the development and deployment of enterprise-class Instant Messaging applications.

 

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