Corillian Launches Next-Generation of Consumer Online Banking

Business Wire, Nov 16, 2004

PORTLAND, Ore. -- New Corillian Consumer Banking incorporates industry best practices and usability standards, raising the bar for online banking effectiveness

Corillian Corp. (Nasdaq:CORI), the top provider of online banking solutions to leading financial institutions, today announced the launch of its next-generation online consumer banking application, Corillian Consumer Banking. This new application delivers unprecedented levels of effectiveness in driving increased adoption, utilization and overall security in the online channel.

Corillian Consumer Banking integrates hundreds of best practices observed from Corillian's experiences in serving some of the most innovative financial institutions in the world, as well as best practices from other highly-recognized leading financial institutions in the online banking industry. Corillian Consumer Banking also integrates industry best practices in usability and functionality, proven in production and developed from respected best practice benchmarks established by industry leading firms such as Watchfire(R) GomezPro(TM), and other acknowledged industry experts. With this solution, financial institutions are able to immediately deploy an industry-leading online banking service to their customers, while maintaining the ability to tailor the solution through flexible configuration. This enables the financial institution to maximize its online banking effectiveness and further differentiate the financial institution to meet the growing needs of its unique customer base.

"It is essential for financial institutions to apply proven best practices in the online channel to unlock new customer revenue opportunities, increase adoption and customer satisfaction, and deepen relationships with customers," said George Tubin, senior analyst at TowerGroup. "Corillian's approach to include industry-wide best practices out of the box is designed to appeal to financial institutions looking to drive greater levels of effectiveness in online banking."

"Once again, Corillian has advanced the standard in online banking by offering a comprehensive solution loaded with industry best practices, enabling financial institutions of any size to achieve greater business results," said Chuck Drake, vice president of marketing of Corillian. "Leveraging industry-wide best practices and usability standards, Corillian Consumer Banking enables financial institutions to rapidly deliver online services that drive customer adoption, retention and satisfaction, all at a lower total cost of ownership. Small and mid-sized financial institutions can now deliver best-in-class online banking services in a rapidly deployable solution. Corillian Consumer Banking is also attractive for large financial institutions that wish to provide a highly differentiated online banking service without the need for high levels of customization and configuration."

Key Corillian Consumer Banking features and options include:

--Real-time Access and Transaction Register: Provides real-time access to all balances, transaction history and money movement, with an audit trail -- coupled with the ability for customers to categorize, annotate and complete advanced account reporting online.

--Bill Payment, Bill Presentment and Funds Transfer: Provides customers with an easy way to pay all of their bills and move money between their accounts online. Scheduling capabilities allow users to execute money movement requests immediately, in the future or following a recurring schedule.

--Multi-lingual User Experience: Allows the financial institution to provide support for multiple languages, allowing users to interact with the institution in their preferred language.

--Alerts: Provides proactive notification of payment, transaction and payment conditions via multiple devices and delivery channels.

--Targeted Marketing: Enables real-time analysis of user profile, segmentation and demographic data, rule decisioning and display of targeted messages/images, enriching the user's experience, while focusing the institutions marketing efforts.

--Self-Service: Provides for low cost service fulfillment enabling support for electronic check and statement images as well as enabling customers to service their accounts online. Example self-service capabilities include address changes, check reorders, stop payments and password resets.

--Integrated Relationship Management: Provides a full compliment of functions enabling service representative to manage the customer and the online channel. Capabilities include rich secure messaging and workflow-based case routing and user emulation -- allowing service representatives to emulate a user's online session in real-time to more effectively resolve issues.

About Corillian Corporation

Corillian is the top provider of online banking solutions to leading financial institutions. Empowered with Corillian solutions, some of the world's most visionary financial institutions provide their customers with the tools to manage their finances more effectively. Corillian's solutions are unmatched in reliability and performance and successfully scale at some of the world's largest financial institutions. Corillian's proven solutions enable financial institutions to deliver innovative services enterprise-wide, across multiple delivery channels and multiple lines of business. The Corillian Voyager platform provides secure and scalable account access and transaction processing for a wide variety of applications built by Corillian's expert software developers, by Corillian-certified partners and by the in-house development organizations of some of the world's best financial institutions. For more information about Corillian Corporation, visit the company's Web site at http://www.corillian.com.