ICT GROUP to Present at SunTrust Robinson Humphrey Business Services Conference

Business Wire, Nov 3, 2004

NEWTOWN, Pa. -- ICT GROUP, INC. (NASDAQ:ICTG), a leading global provider of customer management and business process outsourcing solutions, today announced its participation at the SunTrust Robinson Humphrey Business Services Conference in New York City. The Company's presentation will be on Tuesday, November 9, 2004, beginning at 9:10 a.m. Eastern Standard Time. A live broadcast of the presentation will be available on ICT GROUP's website at www.ictgroup.com, and a replay will be available through November 16, 2004. The live Webcast and replay will also be available at http://www.wsw.com/webcast/strh11.> About ICT GROUP:

ICT GROUP, headquartered in Newtown, Pa., is a leading global provider of customer management and business services outsourcing solutions. The Company provides a comprehensive mix of customer care/retention, acquisition, up-selling/cross-selling, technical support, market research and database marketing as well as e-mail management, data entry/collections, claims processing and document management services, using its global network of onshore, near-shore and offshore operations. ICT GROUP also provides interactive voice response (IVR) and advanced speech recognition solutions as well as hosted Customer Relationship Management (CRM) technologies, available for use by clients at their own in-house facility or on a co-sourced basis in conjunction with the Company's fully integrated contact center operations. To learn more about ICT GROUP, visit the Company's website at www.ictgroup.com.