Qwest's OneFlex VoIP Service Receives Industry Accolades

Business Wire, Nov 5, 2004

DENVER -- Qwest Communications International Inc. (NYSE:Q) today announced that two leading industry analyst firms, Current Analysis and IDC, and Internet Telephony Magazine have lauded Qwest's OneFlex(TM) voice over Internet protocol (VoIP) service as a leading solution for business customers.

In September 2004, IDC placed Qwest in the leadership quadrant for its report titled "U.S. Hosted IP Voice Services 2004-2008 Forecast: VoIP Invades the Enterprise" (IDC #31825). The report states that "Carriers that appear in this section of the grid should be considered top contenders for market leadership in terms of revenue and market reach."

Current Analysis, in an October 13, 2004, report entitled, "Qwest Taps Integrated Access and Centrex to Add More Flavors to Its OneFlex VoIP Service," said that its perspective on Qwest's service was positive because "Qwest's addition of OneFlex Integrated Access and IP Centrex Prime rounds out Qwest's VoIP portfolio, which now includes Hosted VoIP, IP Telephony (managed IP-PBX) and IP Centrex."

Also in October, Internet Telephony Magazine honored Qwest with the VoIP Service Provider Award, recognizing Qwest's contributions as an industry-leading VoIP provider.

"We're thrilled to have so much industry attention for our VoIP solutions," said Cliff Holtz, executive vice president, business markets group for Qwest. "We have proven expertise in delivering VoIP services for several years and now, with our broad range of solutions, there is a Qwest VoIP service perfect for almost any business customer -- from a small business to a multi-national enterprise."

Qwest offers a range of VoIP solutions including:

--OneFlex Integrated Access - Enables business customers to bundle their voice and data services over one high-bandwidth Internet connection. When no one is making a call, all of the bandwidth is automatically available for their business data needs, such as e-mail and other data applications.

--OneFlex Hosted VoIP - A reliable, network-based solution that leverages Qwest's national IP network and allows customers to tailor their services to meet their business needs. By using a Web interface, customers can simply 'point-and-click' for features. Because Qwest OneFlex is a network-based solution, customers can concentrate on managing their own businesses without managing complex telecom equipment or multiple providers.

--IP Centrex Prime - An IP-enabled interface allowing enterprise business customers with traditional Centrex services to migrate from their existing PBX connections to a robust VoIP solution while retaining the call quality and reliability of a PBX. Customers benefit from new IP-based flexibility while retaining the simplified telecom management of Centrex.

About Qwest

Qwest Communications International Inc. (NYSE:Q) is a leading provider of voice, video and data services. With more than 40,000 employees, Qwest is committed to the "Spirit of Service" and providing world-class services that exceed customers' expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.

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