VALORnet Selects UDP's COMET End-User Billing System; COMET Provides Billing and Auto Provisioning Solutions for ISP

Business Wire, Oct 18, 2004

SAN ANTONIO -- UDP, a billing, order management, and customer service solution source for the telecommunications industry, announced today that VALORnet(R), a subsidiary of VALOR Telecommunications, LLC, has chosen UDP(R)'s COMET End-User Billing System. VALOR is able to use the Web browser-based billing and automated provisioning system to streamline Internet Service Provider (ISP) operations, while offering more rapid order processing and higher levels of customer service.

"UDP's end-user billing system's capabilities provide VALORnet with advanced features to enhance our customer service, while helping to reduce operational costs. With VALOR's continued expansion of Digital Subscriber Line (DSL) service, having this type of capability was important for providing quality services for our customers," said Anand Vadapalli, Vice President - Information Technology.

"VALOR's selection of COMET for billing and provisioning of their Internet Service Provider business validates our belief that it is a powerful tool for a forward looking Commercial Office," states Claud Gilmer, President of UDP.

UDP's COMET allows companies to improve customer service while reducing costs. COMET, a comprehensive web-accessible billing system evolving out of thirty years of experience, provides a total billing solution for the telecommunications industry. The End-User Billing System guarantees to deliver a great looking interface, but a proven, fully functional back-end billing system. COMET has been designed to provide a work environment with a host of advanced features, all created to give complete control over the billing process.

About UDP: (www.udp.com)

Headquartered in San Antonio, TX, UDP is constantly innovating to be the number one source for telecommunications billing, order management, and customer service solutions and has been serving clients since 1964. UDP provides billing and order management systems, including end-user billing and carrier access billing for incumbent and competitive local carriers, interexchange carriers, message processing and Internet. We have state-of-the-art systems and unmatched industry expertise. Our commitment to excellence makes us work hard to meet our clients' needs. For additional information about the company, visit our website or call us at 210-828-6171.

About VALOR Telecommunications, LLC:

VALOR Telecom is a privately held telecommunications company and an Incumbent Local Exchange Carrier. In addition to local telephone service, we offer our business and residential customers telecommunications services such as unlimited nationwide long distance, bundled calling plans, directory and online yellow pages, high-speed DSL, Internet access service, telephone equipment, data solutions, calling features and more. Formed in 1999, VALOR is based in Irving, Texas, and its operating subsidiaries own and operate approximately 550,000 local access lines in primarily rural areas within Texas, Arkansas, Oklahoma and New Mexico. For additional company information, please visit the VALOR Web site at www.valortelecom.com.