Business Services Industry

IBM and Nsite Join Forces to Deliver Software On Demand to Customers Worldwide; IBM Enablement Program Helps Nsite Offer Business Process Automation On Demand

Business Wire, Oct 25, 2004

PLEASANTON, Calif. -- Nsite, the only on demand business process automation company, today announced that it will offer its solution to customers using IBM e-business Hosting Services. The Nsite business process on demand solution, available to thousands of current users at www.nsite.com, went live at an IBM e-business Hosting Center on September 27, 2004.

The move has already paid off for customers like Spectra-Physics, a leading supplier of laser equipment and technology. Headquartered in Mountain View, California, Spectra-Physics provides cutting-edge laser and optical solutions to customers in more than 70 countries across the globe. The company selected the on demand solution from Nsite and IBM as a way to further automate its business processes and drive greater organizational efficiency while paying only for the computing power they used, when they used it.

"Nsite has enabled us to improve customer service and accelerate cash flow by automating several key processes that span customer service, equipment installation and accounts receivable, without requiring us to license and support packaged software," said Mark Rowell, Director of IT at Spectra-Physics, a leading supplier of laser technology. "The move to an IBM on demand hosting environment has been transparent to our users and gives us a secure, scalable and reliable platform from which to access Nsite solutions in real-time."

As a graduate of the IBM Application Enablement Program, Nsite has worked extensively with IBM to meet growing customer demand for new application deployment models, such as delivering software as a service. Through the program, IBM works with leading independent software vendors (ISVs) and utility service providers (USPs) to assess, transform and deploy their solutions in on demand environments. By adopting alternative software deployment methods, Nsite is meeting customer demand for subscription-based and hosted applications while experiencing faster application deployment times, shorter sales cycles and increased market reach.

"IBM is a global technology leader with a long history of providing secure and scalable hosting environments," said Bob Jandro, President and CEO, Nsite. "Nsite customers will benefit from IBM's unsurpassed reliability, performance and security, as well as the breadth of resources and expertise only IBM can deliver."

IBM e-business Hosting Centers, the core on demand delivery vehicle around which the Application Enablement Program is built, provide security-rich architecture and state-of-the-art infrastructure, as well as IBM hosting expertise, monitoring and administration tools, and enhanced security features.

"For many companies, buying software as a service is an attractive alternative to traditional methods of acquiring and deploying customer applications," said Dave Carlquist, vice president of global emerging and competitive markets, IBM. "The Nsite solution, coupled with IBM's ability to deliver leading on demand solutions worldwide, gives customers a new way to acquire and automate their business processes without traditional barriers like costly upfront investments and lengthy deployment times."

About Nsite

Nsite is the industry's only on demand solution to automate and improve business process. Delivered as a subscription-based service via the web, Nsite enables continuous improvement of user-driven business processes. Today, thousands of users around the world are accessing Nsite to automate a wide variety of business processes. Founded in 1998, Nsite is headquartered in Pleasanton, California. For more information, call 925-249-4100, or visit www.nsite.com.

About IBM

IBM's ISV and Developer Relations initiatives are administered by PartnerWorld for Developers, the developer resource for IBM Business Partners. It is a worldwide program designed to help software developers reach broader markets, lower their costs of doing business, and take their products to market faster. With 80 years of leadership in helping businesses innovate, IBM is the world's largest information technology company. IBM is a leading provider of e-business solutions and is dedicated to helping companies, Business Partners and developers leverage the potential of the Internet and network computing across a wide range of businesses and industries. The company offers a host of cross-industry and industry specific solutions designed to meet the needs of companies of all sizes. For more information on partnering with IBM, please visit http://www.ibm.com/partnerworld.> All trademarks or registered trademarks are property of their respective owners.

Nsite is a trademark of Nsite, Inc.