Chicago Northwest Community Hospital: Commtouch Anti-Spam 4.0 Is 'Superb'

Business Wire, Oct 25, 2004

MOUNTAIN VIEW, Calif. -- You could say Commtouch (Nasdaq:CTCHC) Anti-Spam 4.0 was 'just what the doctor ordered' at Northwest Community Hospital in Chicago.

"We had been receiving an enormous quantity of spam, in excess of 76 percent of our total incoming email," said Chris Heuman, infrastructure manager at Northwest Community Hospital. "We had complaints from users across the enterprise, particularly those employees in the administrative and finance departments whose jobs entail the use of a lot of email. The spam was just bogging them down day-in, day-out. When an IT systems integrator we have a relationship with, NCC Networks, brought to our attention an anti-spam solution that they themselves said they were using with great success, we were eager to give it a try as part of a beta program."

Heuman said that the solution that NCC Networks brought to his attention -- Commtouch Anti-Spam 4.0 -- was easy to install and requires a single network administrator to set aside only a portion of time to implement and maintain the solution. "We have a team of eight individuals in our IT department and the fact that only one person would have to spend a fraction of their time in implementing and maintaining the Commtouch 4.0 Anti-Spam solution bares well for the overall management of our IT department resources," said Heuman.

According to Heuman, within hours of installing Commtouch 4.0, his department was receiving kudos from many of the employees at Northwest Community Hospital that participated in the beta program of 75 email boxes. "It was like night and day," said Heuman. "Our records show that Commtouch Anti-Spam 4.0 has caught upwards of 95 percent of spam coming in. Commtouch Anti-Spam 4.0 is superb." Heuman added that the initial beta program extended originally to 75 employees has worked so well that Northwest Community Hospital has approved expanding the use of Commtouch Anti-Spam 4.0 to 1,250 Northwest Community Hospital employees.

"Commtouch's channels and VAR programs enable us to work with system integrators such as NCC, who know that their customers value the very best of available IT solutions," said Tim Straight, vice president of sales at Commtouch(R) (Nasdaq:CTCHC). "We're gratified that Northwest Community Hospital, after running a beta program on 4.0, is planning to roll-out Commtouch Anti-Spam version 4.0 across their enterprise."

The Commtouch Enterprise Solution Version 4.0 is an on-premises software solution supporting any email platform and is risk-free to the mail flow. Among the unique benefits Commtouch 4.0 now provides to enterprises are:

--RPD(TM), the only technology that detects new spam outbreaks in real-time, immediately they are distributed and before they reach the customer's network.

--Commtouch Detection Center -- analyzes non-invasively over 30 million emails daily

--Deployment in less than 30 minutes, coupled with top level IT flexibility.

--Effortless, fully automated operation: Once set -- no further IT involvement is needed.

--Full user control, without user Installation

About Commtouch

Commtouch Software Ltd. is a global developer and provider of proprietary anti-spam solutions featuring Recurrent Pattern Detection (RPD(TM)) technology. Its mission is to protect and preserve the integrity of the world's most important communications tool -- email. The company's core technologies reflect its 13 years of experience as a leading vendor of email software applications and provider of global messaging services. Commtouch's patented technologies, currently protecting more than 25 million users worldwide, are employed in solutions that are sold through channels and resellers. In addition, Commtouch anti-spam technologies are incorporated in software applications of security and messaging OEMs. Commtouch is headquartered in Netanya, Israel and its subsidiary, Commtouch Inc., is based in Mountain View, CA. The company was founded in 1991 and has been publicly traded since 1999 (Nasdaq:CTCHC). To learn more about Commtouch visit http://www.commtouch.com.

For free copies of "A Comparative Analysis of Leading Anti-Spam Solutions", by Osterman Research and "Choosing the Best Technology to Fight Spam", an IDC study analyzing the qualities of spam-fighting technologies, visit: http://www.commtouch.com/analysts_and_publications.shtml.> This press release contains forward-looking statements, including projections about our business, within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. For example, statements in the future tense, and statements including words such as "expect", "plan", "estimate", anticipate", or "believe" are forward-looking statements. These statements are based on information available to us at the time of the release; we assume no obligation to update any of them. The statements in this release are not guarantees of future performance and actual results could differ materially from our current expectations as a result of numerous factors, including the non-occurrence of any of the company's prospective future events; the delisting of Commtouch shares by The Nasdaq SmallCap Market; the acceleration of the payment date of convertible notes due to a delisting by Nasdaq; business conditions and growth or deterioration in the Internet market, commerce and the general economy both domestic as well as international; fewer than expected new-partner relationships; competitive factors including pricing pressures; technological developments, and products offered by competitors; availability of qualified staff for expansion; and technological difficulties and resource constraints encountered in developing new products as well as those risks described in the text of this press release or the company's Annual Reports on Form 20-F and reports on Form 6-K, which are available through www.sec.gov.