MRO Software Earns Top Spot In Industry Analyst Reports; Thought Leaders Recognize Company's Market Leading position in EAM Market, Growing Presence in IT Asset Management

Business Wire, Oct 26, 2004

BEDFORD, Mass. -- MRO Software, Inc. (Nasdaq: MROI), the leading provider of strategic asset management solutions, today announced that the company remains the leading provider of enterprise Asset Management (EAM solutions and is gaining momentum within the IT Asset Management (ITAM) market. These rankings are based on recent reports released by leading analyst organizations: Gartner Inc., ARC Advisory Group and META Group.

Most recently, MRO Software's IT Asset Management solution garnered the company a position as a market leader in META Group's "METAspectrum Report on Asset Portfolio Management Tools." The solution was lauded for its broad functionality and easy configuration. The report noted, "The ability to almost completely configure the entire package...makes MAXIMO MainControl an important force in the IT asset management market." META Group reported that MRO Software would provide an even more competitive enterprise asset management solution in the coming year as the company expands its solution portfolio.

Gartner Inc.'s recent report, "The EAM Market Shows Growth and Consolidation," states; "MRO Software retained its position as the EAM global market leader with its MAXIMO product." Gartner recognized the company as a long-term market leader in the EAM space. As MRO Software prepares for the launch of its next-generation asset management solution, it will leverage this market-leading position.

From a vertical industry perspective, MRO Software earned top honors in the transportation, oil, gas, chemical, government and facilities management markets in a recent ARC Advisory Group report, "EAM/CMMS Solutions Worldwide Outlook." In addition to the strengths in specific verticals, ARC commented that: "MRO Software continues to be the leading supplier of enterprise asset management and computerized maintenance management systems software and services worldwide."

"Recognition from top industry analyst organizations further validates MRO Software as the leader in the asset management industry," said Patricia C. Foye, executive vice president, global marketing and alliances, MRO Software. "Our goal is to provide customers with comprehensive solutions that fit their changing business needs. We're building on our proven leadership in the EAM market and our strong offering in the ITAM space to deliver our next generation asset and service management solution, Maximo Enterprise Suite."

About MRO Software, Inc.

MRO Software is the leading provider of strategic asset management solutions. The Company's integrated suite of applications optimizes performance, improves productivity and service levels and enables asset-related sourcing and procurement across the entire spectrum of strategic assets.

The Company's asset management solutions allow customers to manage the complete lifecycle of strategic assets including: planning, procurement, deployment, tracking, maintenance and retirement. Using MRO Software's solutions customers improve production reliability, labor efficiency, material optimization, software license compliance, lease management, warranty and service management and provisioning across the asset base.

MRO Software (Nasdaq: MROI) is a global company based in Bedford, Mass., with approximately 1,000 employees, 10,000 customers and more than 260,000 end users. The Company markets its products through a direct sales organization in combination with a network of international distributors. MRO Software has sales offices throughout North America, Europe, Asia/Pacific and Latin America. Additional information on MRO Software can be found at http://www.mro.com.

MAXIMO(R) is a registered trademark, and MRO Software(TM) is a trademark, of MRO Software, Inc.