BCE Emergis Appoints Francois Cote President and CEO

Business Wire, Oct 28, 2004

MONTREAL -- The Board of Directors of BCE Emergis Inc. (TSX:IFM) ("Emergis") announced today the appointment of Francois Cote as President and Chief Executive Officer, as well as Director of the Company effective November 1, 2004. Mr. Cote replaces Tony Gaffney who is stepping down to pursue other interests.

Mr. Cote's appointment is consistent with one of the key strategic objectives of the Company to accelerate its momentum in electronic solutions for the health sector. Over the past two years, Emergis has focused on its core competencies, particularly in claims processing, expanded its capabilities in electronic solutions for the health sector, and positioned itself to become a central player in the establishment of pharmacy information networks as well as in the government claims outsourcing market.

"We are pleased to have Francois rejoin the Company as we build upon our leadership position in electronic solutions for the health sector to capitalize on the current Canadian market opportunities and consider a North American expansion." said Jean Monty, Chairman of the Board of Directors of BCE Emergis. "Francois knows the Company well, having been part of its senior management team for over five years, and has deep insight into our health market in Canada as well as in the United States."

Mr. Cote is also very familiar with the Company's eFinance activities where Emergis will continue to seek to rationalize its diverse portfolio with a view of enhancing the value and capabilities of these lines of business.

Prior to the sale of Emergis' U.S. health operations earlier this year, Francois Cote was President of BCE Emergis eHealth Solutions Group (North America) and was based in Rockville, Maryland. He had been with Emergis since its inception in 1998, first in a senior corporate role and then as President of eHealth Solutions Group (Canada). Prior to joining Emergis, Mr. Cote held a variety of management positions at Bell Canada over a 21-year period.

"On behalf of the Board of Directors, I want to thank Tony for his leadership and support in transitioning Emergis from a subsidiary of BCE Inc. to an independent company and wish him well in his future endeavours," concluded Jean Monty.

About BCE Emergis

BCE Emergis Inc. is a leading North American eBusiness company. Its operations consist of supplying eBusiness solutions to the North American financial services and Canadian health care industries, automating transactions between companies and allowing them to interact and transact electronically. Its leading solutions are centred on claims, loans and payments processing.

BCE Emergis customers include leading Canadian health insurers, top U.S. banks, the top six Canadian banks and a number of North America's largest enterprises. The Company's shares (TSX:IFM) are included in the S&P/TSX Composite Index.

A photo of Francois Cote is available on the CCNMatthews' website at the following address: http://www2.ccnmatthews.com/database/fax/2000/Cote.jpg

Certain statements made in this press release are forward-looking and are subject to important risks, uncertainties and assumptions. The results or events predicted in these forward-looking statements may differ materially from actual results or events. These statements do not reflect the potential impact of any non-recurring items or of any dispositions, monetizations, mergers, acquisitions, other business combinations or other transactions that may be announced or that may occur after the date hereof. Other factors that could cause results or events to differ materially from current expectations include, among other things: general economic factors, adoption of eBusiness, adoption rate of our solutions by customers, response to industry's rapid pace of change, competition, operating results, success of U.S.-based operations, the change in control following the exchange of BCE Inc.'s subscription receipts for common shares, integration of past acquisitions, failure or material change in our strategic relationships, including our relationship with Bell Canada, exposure under contract indemnities, defects in software or failures in the processing of transactions, security and privacy breaches, key personnel, protection of intellectual property, intellectual property infringement claims, integrity of public key cryptography technology, and industry and government regulation. For additional information with respect to certain of these and other factors, refer to BCE Emergis Inc.'s Annual Report (Management Discussion and Analysis) and the BCE Emergis Inc. Annual Information Form (Risks and Uncertainties) filed with the Canadian securities commissions.

THE FORWARD-LOOKING STATEMENTS CONTAINED IN THIS PRESS RELEASE REPRESENT THE EXPECTATIONS OF BCE EMERGIS INC. AND ITS SUBSIDIARIES AS AT OCTOBER 28, 2004 AND, ACCORDINGLY, ARE SUBJECT TO CHANGE AFTER SUCH DATE. HOWEVER, BCE EMERGIS INC. AND ITS SUBSIDIARIES DISCLAIM ANY INTENTION OR OBLIGATION TO UPDATE OR REVISE ANY FORWARD-LOOKING STATEMENTS, WHETHER AS A RESULT OF NEW INFORMATION, FUTURE EVENTS OR OTHERWISE.