Sibley Memorial Hospital Continues to Promote Patient Safety with QuadraMed Affinity Patient Charting

Business Wire, Sept 30, 2004

RESTON, Va. -- QuadraMed(R) Corporation (AMEX:QD) today announced in a joint release with Sibley Memorial Hospital, Washington, DC, that the institution has completed implementation of the Company's Affinity(R) Patient Charting product in all Medical-Surgical Units as the latest addition to its Affinity HIS. Sibley is a 328-bed acute care facility that has served the metropolitan are for more than 110 years.

"Patient Charting is one of many steps we have and continue to take to promote patient safety," said Joan Vincent, Sibley Vice President and Chief Nursing Officer. "This particular application provides our nurses with a fast and easy way to view or update a patient's heath record. With it, all functions of multidisciplinary care management are integrated right at the point-of-care, then stored in a central database. This significantly reduces transcription errors, while increasing nurse productivity and their ability to provide more personalized care for patients. Sibley nurses have been very supportive when it comes to new technology. As a result, we realized an immediate improvement in our documentation process."

Sibley Memorial Hospital is widely recognized for medically advanced care with an excellent record of patient safety and satisfaction. The hospital has worked closely with QuadraMed on its healthcare information system for more than ten years. Affinity Patient Charting streamlines the charting process, while it enables significant improvement in tracking patient activities and JCAHO compliance. Other Affinity modular solutions implemented by Sibley that have directly benefited the nursing staff include Affinity Health Notes, Order Management and Plan of Care. Each integrates seamlessly as critical applications to enable a true electronic medical record (EMR). Currently, Sibley and QuadraMed staff members are implementing Affinity Patient Charting with Vital Signs Capture in the hospital's ICU.

"QuadraMed worked closely with us on the planning for our Patient Charting install," said Information Systems Director Lorraine Fordham. "Up front planning is vital to a smooth implementation, and we are very pleased with the results.

"High quality care and patient safety come first at Sibley, and by embracing leading edge technology, we are improving on an already outstanding reputation in our community. Over time, our Affinity system has grown to enable us to better manage our care and financial processes, while helping the hospital to maintain its high standards for compliance. We have a detailed plan in place for other system enhancements which will enable us to further raise the bar on patient safety and ultimately generate a complete electronic health record (EHR) for every patient."

The existing Affinity HIS deployed by Sibley Memorial Hospital contains a comprehensive suite of products ranging from charting and assessment to department management and patient registration to accounting functionality.

According to Joseph I Bormel, MD, MPH, QuadraMed Chief Medical Officer and Vice President, "The implementation plan developed by Sibley Memorial could easily be used as a template by the majority of our nation's healthcare institutions. It involved all the key stakeholders in every department from the very beginning. By incorporating their needs and opinions, management has been able to implement a highly successful system in strategic partnership with QuadraMed. We look forward to continuing our close relationship for many years to come."

Further information about all QuadraMed products and services is available by visiting the web site at www.quadramed.com, or by calling toll free 800-393-0278.

About QuadraMed Corporation

QuadraMed is dedicated to improving healthcare delivery by providing innovative healthcare information technology and services. From clinical and patient information management to revenue cycle and health information management, QuadraMed delivers real-world solutions that help healthcare professionals deliver outstanding patient care with optimum efficiency. Behind our products and services is a staff of more than 900 professionals whose experience and dedication to service have earned QuadraMed the trust and loyalty of customers at more than 2,000 healthcare provider facilities. To find out more about QuadraMed, visit www.quadramed.com.

QuadraMed and Affinity are registered trademarks of QuadraMed Corporation. All other trademarks are the property of their respective holders.