John Q. Hammons Hotels Receives Four of Top Five Connie Awards from Embassy Suites Hotels; Brand Also Presents Six John Q. Hammons Hotels' Properties With Top Quality Awards and Names Patrick Wilson General Manager of the Year

Business Wire, April 26, 2005

SPRINGFIELD, Mo. -- John Q. Hammons Hotels, Inc. (AMEX:JQH) proudly announces that four of its properties received Connie Awards and six were presented Top Quality Awards from Embassy Suites Hotels(R), placing them among the top 20 performers amid the brand's system of more than 175 hotels in the United States, Canada, Mexico and South America.

Patrick Wilson, general manager of John Q. Hammons' Embassy Suites Hotel Greenville Golf Resort and Conference Center in S.C., also received the Hervey Feldman Award, which recognizes the General Manager of the Year.

The awards were presented during a special ceremony at the brand's annual General Manager and Director of Sales conference in Charleston, S.C., April 3-6. Springfield, Mo.-based John Q. Hammons Hotels is the nation's leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites.

"The honors recently bestowed to John Q. Hammons Hotels by Embassy Suites Hotels represent our dedication to providing consistent, exceptional service well above the industry standard," said Mr. John. Q. Hammons, chairman and chief executive officer of John Q. Hammons Hotels, Inc. "We are committed to excellence at each of our Embassy Suites Hotels, and the awards acknowledge our steadfast dedication to providing first-class service and to achieving unwavering results. John Q. Hammons Hotels will continue to exceed the expectations of guests and the Embassy Suites Hotels family."

The Embassy Suites Hotel -- Hot Springs, Ark., was honored as the top hotel of 2004 among all properties in the brand system, and was recognized as having the highest Satisfaction and Loyalty Tracking Scores in food and beverage, housekeeping, maintenance, complimentary breakfast and service.

Following are the four John Q. Hammons Hotels properties that received Connie Awards, named in honor of company founder Conrad Hilton, and the six properties that were presented Top Quality Awards. The properties were acknowledged for their records of exceptional customer service and quality -- tracked through the Embassy Suites Guest Satisfaction Rating System (GSRS) and quality assurance scores:

Connie Awards

--#1, Embassy Suites Hotel Hot Springs -- Ark.

--#2, Embassy Suites Hotel Northwest Arkansas -- Ark.

--#4, Embassy Suites Hotel Outdoor World Dallas/Fort Worth International Airport -- Texas

--#5, Embassy Suites Hotel Nashville South -- Tenn.

Top Quality Awards

--#7, Embassy Suites Hotel Charleston Airport/Convention Center -- S.C.

--#8, Embassy Suites Hotel Lincoln -- Neb.

--#13, Embassy Suites Hotel Charleston -- W. Va.

--#14, Embassy Suites Hotel Greenville Golf Resort and Conference Center -- S.C.

--#15, Embassy Suites Hotel and Conference Center Tampa -- Fla.

--#17, Embassy Suites Hotel Greensboro/Piedmont Triad Airport -- N.C.

Patrick Wilson, general manager of the Embassy Suites Hotel Greenville Golf Resort and Conference Center, also received the Hervey Feldman Award. This award is named in honor of one of the pioneers of the Embassy Suites brand and the brand's first president and recognizes Embassy Suites' General Manager of the Year. Under Wilson's leadership, the Embassy Suites Hotel Greenville Golf Resort and Conference Center received the most awards of all the properties in the Embassy Suites brand system. In addition to a Connie Award, the property also received the first Most Outstanding Quality Assurance Evaluations award for achieving 21 consecutive outstanding evaluations, which is the most in the history of the Embassy Suites brand system.

"It truly was an honor to receive the General Manager of the Year Award from Embassy Suites Hotels, as well as to accept the property awards on behalf of our hotel team," said Patrick Wilson, general manager of the Embassy Suites Hotel Greenville Golf Resort and Conference Center. "The exceptional service and commitment to excellence our staff provides everyday to our guests is a team effort and exemplifies the quality guest experience John Q. Hammons Hotels is known for delivering. We are proud to have received these awards and look forward to continuing to provide our guests with a full-service lodging option."

About the Connie and Hervey Feldman Awards

To merit the Connie Awards given, all properties were assessed by the internal Quality Assurance Team of Embassy Suites Hotels. During unannounced visits, the properties were evaluated in every area of the hotel, including guest rooms, public areas, "back-of-the-house" kitchens and parking lots. Each hotel's overall score was derived from an average of the property's ratings throughout 2004. Additionally, the GSRS evaluated product and service satisfaction scores, based on customer surveys conducted by an independent third-party survey company. Randomly selected customers rated various aspects of their hotel experience, from initial reservation to checkout. The Hervey Feldman Award is named in honor of one of the pioneers of the Embassy Suites brand and the brand's first president and recognizes Embassy Suites' General Manager of the Year.