Business Objects Customers Take Off with Performance Management; Management Dashboards Help Organizations Gain Insight and Optimize Performance

BusinessObjects(TM) Dashboard Manager makes it easy to deliver dashboards across the enterprise by helping organizations monitor business performance, understand business drivers, and deploy management dashboards. This is especially critical for small-and-medium sized organizations which have the same needs as a multi-billion dollar company in deploying a business intelligence solution at the lowest possible total cost of ownership.

Following are some comments from Business Objects dashboard customers:

Edward Hospital and Health Services

"As a busy hospital network in the western suburb of Chicago that operates out of 24 locations, handles approximately 434,000 patient visits each year, and manages the services of 800 physicians, it is imperative that we have the information we need at a moment's notice," said Mary Schulte, manager of IT programming Services at Edward Hospital & Health Services. "That is why we deployed a customized business intelligence dashboard powered by BusinessObjects Dashboard Manager to improve billing and better manage patient accounts."

FedEx Express

"We rely on management dashboards from Business Objects for access to immediate information across the sales and marketing, IT, and operations department," said Janny Ekelson, systems development manager at FedEx Express EMEA. "Dashboards help us gather the latest information on customer activity, including sales performance by account executive and revenue generated per account. Dashboards have also helped management improve decision making and reduce response time when action is required."

JCDecaux

"To improve our operational and financial performance, we chose a dynamic business intelligence tool to enable our analysts to quickly evaluate the popularity of our billboard sites and compare advertising costs with the revenue that was generated," said Patrick Cardinael, director of IT strategy and Industrialization at JCDecaux. "With dashboards from Business Objects, our users can now monitor global profitability metrics and break it down by region and geography."

Lands' End

"Our dashboards include an early alert system that utilizes key performance metrics to target items selling faster than expected and gives our managers the ability to adjust product levels far earlier than they were able to do in the past," said Frank Giannantonio, CIO of Lands' End. "Performance management has enabled us to have far greater insight into our key products inventory, and that enables our mangers to make more timely decisions. As a result, we've had a stronger growth and experienced overall improvement in customer service and satisfaction."

Triad Financial

"The Six Sigma process and interviews with executive staff helped us define our key performance metrics," said Matthew March, manager of information management and delivery for Triad Financial. "However, it is the executive dashboard built with BusinessObjects Dashboard Manager that enables us to present this information in an easy-to-use, easy-to-understand format, complete with drill-down capabilities for individual metrics and alerts to ensure key indicators are picked up immediately. Moreover, with Business Objects we are able to share one version of the truth with our entire organization, which is critical to ensuring that we receive a payoff for all the effort we have put into our Six Sigma initiative."