Business Services Industry
Hilton Hotels Corporation Reports Status of Hotels Affected by Hurricane Katrina
Business Wire, August 31, 2005
BEVERLY HILLS, Calif. -- Hilton Hotels Corporation (NYSE:HLT) continues to monitor the status of Hilton, Doubletree, Embassy Suites Hotels, Hampton, Hilton Garden Inn and Homewood Suites by Hilton hotels in the wake of Hurricane Katrina.
Guests whose travel plans have been disrupted directly by the storm are encouraged to contact Hilton Family toll-free reservations. Cancellation fees for transient business at hotels directly affected by the storm, or in areas experiencing mandatory evacuations, are being waived for arrivals through Friday, September 2, 2005.
Hilton Hotels Corporation also is waiving group cancellation damages for meetings through September 30, 2005 at hotels in the New Orleans area. The company has established a Hurricane Group Bookings Hotline for inquiries: 1-866-973-8030.
For families of guests trying to locate current and evacuated guests, the Hilton Family Hurricane Emergency Guest Assistance number is: 1-888-240-6152.
No major guest or team member injuries have been reported at the Hilton Family of Hotels. While no major structural damage has been reported, most hotels have reported water leaks, broken windows and minor stucco damage in various areas. Some hotels will be closed longer-term due to water damage.
Hotels that currently are accommodating guests and evacuees in affected areas of Louisiana, Alabama and Mississippi are utilizing emergency generators.
As of 6:00 Pacific Time on August 30, 2005, following is the status:
Hilton Family Hotels Current Status: Louisiana Hilton New Orleans Riverside - Closed to arrivals through 9/13/05 Hilton New Orleans Airport - Closed to arrivals through 9/13/05 Doubletree Hotel New Orleans - Closed to arrivals through 9/13/05 Embassy Suites Hotel New Orleans - Closed to arrivals through 9/2/05 New Orleans Lakeside Hotel - Closed to arrivals through 9/20/05 Embassy Suites Hotel Baton Rouge - Closed to arrivals through 9/3/05 Hampton Inn Baton Rouge - Closed to arrivals through 12/31/05 Hampton Inn Houma - Closed to arrivals through 9/30/05 Hampton Inn New Orleans Convention Center - Closed to arrivals through 12/31/05 Hampton Inn New Orleans Downtown French Quarter - Closed to arrivals through 12/31/05 Hampton Inn New Orleans Elmwood - Closed to arrivals through 12/31/05 Hampton Inn New Orleans Metairie - Closed to arrivals through 12/31/05 Hampton Inn Slidell - Closed to arrivals through 4/30/06 Hilton Garden Inn New Orleans French Quarter - Closed to arrivals through 9/16/05 Hilton Garden Inn New Orleans Convention Center - Closed to arrivals through 9/16/05 Hilton Garden Inn New Orleans Airport - Closed to arrivals through 11/1/05 Homewood Suites by Hilton New Orleans - Closed to arrivals through 9/6/05 Alabama Hilton Garden Inn Orange Beach - Closed to arrivals through 9/16/05 Florida Doubletree Coconut Grove, Miami - expected to re-open 9/1/05 Mississippi Hilton Jackson - Not accepting new arrivals through 9/1/05
The company will provide periodic updates based on any changes in reservations and opened or closed status.
Hilton Hotels Corporation is recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises more than 2,300 hotels, resorts and vacation ownership properties. Its portfolio includes many of the world's best known and most highly regarded hotel brands, including Hilton(R), Conrad(R), Doubletree(R), Embassy Suites Hotels(R), Hampton Inn(R), Hampton Inn & Suites(R), Hilton Garden Inn(R), Hilton Grand Vacations Club(R) and Homewood Suites by Hilton(R). For information and reservations, please contact: hiltonfamily.com.
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